Press release
Zillow launches messaging, a new way for home shoppers to collaborate within the Zillow app
Messaging debuts in Zillow's Fall Launch, keeps home shoppers connected and in control at every step SEATTLE, Oct. 28, 2025 /PRNewswire/ -- Zillow® is
About this update from Zillow Group, Inc.
[{"type":"text","content":"\n Messaging debuts in Zillow's Fall Launch, keeps home shoppers connected and in control at every step \n \n \n SEATTLE, Oct. 28, 2025 /PRNewswire/ -- Zillow® is introducing messaging, a new feature that lets buyers and their co-shopper chat, share listings and stay organized — all within the Zillow app.\n \n \n \n \n \n Home shopping often means buzzing phones, crowded browser tabs and decisions buried among memes. With Zillow's new messaging feature, every listing conversation stays organized in a single thread, reducing the app-hopping and missed messages that can slow a buyer's momentum.\n \"This new messaging product brings the collaboration that already happens across text messages directly into Zillow,\" said David Beitel, chief technology officer at Zillow. \"It's another step toward making the home journey simpler and more connected. We're continuing to bring more of the experience onto Zillow, so buyers can move from browsing to closing with less friction and more confidence.\"\n \n The conversations you're already having, now all on ZillowHome shopping is rarely a solo effort. More than 60% of buyers co-shop, and most of them purchase and share ownership of a home with at least one other person.\n Getting started is simple: In the Zillow app, buyers just open their inbox and invite a partner, roommate or real estate–obsessed friend to join their search and chat.\n \n Zillow's Fall Launch helps home shoppers keep moving — from first look to closing dayThese new features on Zillow help buyers and renters move faster and more confidently, from organizing conversations to getting pre-approved, visualizing spaces and tracking closing tasks.\n As part of its Fall Product Launch, Zillow is introducing several new updates:\n \n \n \n \n Virtual Staging\n \n \n : Available on Zillow Showcase℠ listings, this AI-powered tool restyles empty rooms so shoppers can visualize the space in different design styles, such as modern or Scandinavian.\n \n Zillow Home Loans verified pre-approval: \n \n Verified pre-approval \n helps buyers get mortgage-ready faster through a guided digital flow that securely verifies information.\n \n Closing dashboard: Built with Spruce®, the dashboard lets buyers track tasks related to title and escrow services during closing — all in one secure, connected view.\n \n Rentals\n \n \n AI Assist\n (powered ...