Business
YY Group Launches AI-Powered Customer Service and Expands into AI Recruitment Platform
Singapore , Aug. 18, 2025 (GLOBE NEWSWIRE) -- YY Group Holding Limited (Nasdaq: YYGH) (“YY Group,” “YYGH” or the “Company”), a leading global provider of on-demand workforce solutions and integrated facilities management (“IFM”) services, today announced that its dual-engine artificial intelligence (“AI”) algorithm has been designated as the Company’s core strategic asset for the next phase of growth. This initiative is designed to accelerate the pace of internal and external technology upgrades
About this update from Yy Group Holding Limited
[{"type":"image","alt":"YY Group","displaySize":"","headline":null,"caption":"YY Group","className":"","disableSlideshowImg":false,"size":{"original":{"width":300,"height":300,"url":"https://media.zenfs.com/en/globenewswire.com/1adeaeddb3a908154ea908e483e3fd68"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/5pwwAkdd8fMeq4_pw5vxJA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTQyMDtoPTQyMDtjZj13ZWJw/https://media.zenfs.com/en/globenewswire.com/1adeaeddb3a908154ea908e483e3fd68","width":300,"height":300}},"lazy":false},{"type":"text","content":"Singapore , Aug. 18, 2025 (GLOBE NEWSWIRE) -- YY Group Holding Limited (Nasdaq: YYGH) (“YY Group,” “YYGH” or the “Company”), a leading global provider of on-demand workforce solutions and integrated facilities management (“IFM”) services, today announced that its dual-engine artificial intelligence (“AI”) algorithm has been designated as the Company’s core strategic asset for the next phase of growth. This initiative is designed to accelerate the pace of internal and external technology upgrades while broadening future revenue streams.","length":541,"tagName":"p"},{"type":"text","content":"This strategic initiative encompasses two key directions: AI-driven operational efficiency enhancements and the launch of a next-generation AI-powered recruitment platform. Together, these efforts underscore YY Group’s commitment to innovation, sustainable expansion, and long-term value creation.","length":297,"tagName":"p"},{"type":"text","content":"AI-Driven Operational Efficiency Enhancements","length":45,"tagName":"p"},{"type":"text","content":"YY Group has deployed advanced AI capabilities across its core business processes to optimize workflows, reduce operating costs, and maintain consistent service delivery while improving energy efficiency. Key enhancements include:","length":230,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Automated Workforce Verification: Leveraging AI to rapidly verify worker identities, qualifications, and employment histories, accelerating onboarding while ensuring reliability and accuracy of workforce supply.","length":211,"tagName":"p"}]},{"val":[{"type":"text","content":"AI-Powered Customer Support: Embedding an intelligent, human-like AI customer service system within the YY Circle application to handle account updates, payment tracking, service navigation, and technical support acro...