Business
Hatch Announces Integration with Yelp to Help Home Service Businesses Convert More Leads and Strengthen Customer Loyalty
Hatch, the complete AI CSR platform for home service businesses, today announced an integration with Yelp, the trusted platform that connects people with great local businesses. The collaboration brings together Yelp's high-intent consumer reach with Hatch's fully customizable, multi-purpose AI agents, helping service providers capture more opportunities and grow revenue.
About this update from Yelp Inc.
[{"type":"text","content":"NEW YORK, Nov. 20, 2025 /PRNewswire/ -- Hatch, the complete AI CSR platform for home service businesses, today announced an integration with Yelp, the trusted platform that connects people with great local businesses. The collaboration brings together Yelp's high-intent consumer reach with Hatch's fully customizable, multi-purpose AI agents, helping service providers capture more opportunities and grow revenue.","length":422,"tagName":"p"},{"type":"image","alt":"Hatch logo","displaySize":"","headline":null,"caption":"Hatch logo","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":123,"url":"https://media.zenfs.com/en/prnewswire.com/4a31e2fffc56cd2b6beb4f9dcc9a8f89"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/jhCqvDJexbIOCl6Wjl6XBg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTIxNztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/4a31e2fffc56cd2b6beb4f9dcc9a8f89","width":400,"height":123}},"href":"https://mma.prnewswire.com/media/2826492/Hatch_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Yelp attracts over 76 million unique visitors each month and sees 85,000 new requests for projects and other messages sent to businesses daily, making it a leading source of high-intent leads for service businesses.* Through this new integration, Hatch's AI CSRs can instantly respond to Yelp inquiries, whether voice calls, Request a Quotes or messages, and continue the conversation automatically across SMS, phone, and email.","length":432,"tagName":"p"},{"type":"text","content":"Unlike point solutions that handle only one touchpoint, Hatch covers the entire customer journey: from speed-to-lead and appointment scheduling to estimate follow-up, re-engaging aged leads, nurturing past customers, and even supporting memberships. In addition, Hatch's calendar integration enables AI agents to handle the booking process from end to end. This complete approach ensures every lead gets immediate attention and every customer interaction is handled intelligently, while keeping humans in control when it matters most.","length":538,"tagName":"p"},{"type":"text","content":""Faster, clearer communication benefits both consumers and businesses," said Chad Richard, senior vice president of business and corporate development at Yelp. "We're excited to align with Hatch ...