Business
WILLIAMS-SONOMA, INC. PROMOTES VICKI MCWILLIAMS TO PRESIDENT OF STORES AND CUSTOMER CARE
SAN FRANCISCO, March 17, 2026--Williams-Sonoma, Inc. Promotes Vicki McWilliams to President of Stores and Customer Care
About this update from Williams-sonoma, Inc.
[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":1024,"height":512,"url":"https://media.zenfs.com/en/business-wire.com/e23a95e89f38da77d813f683aa56e871"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/l4YLw6iV8L92ZYF5TsNlgw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTQ4MDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/e23a95e89f38da77d813f683aa56e871","width":960,"height":480},"lightbox":{"url":"https://s.yimg.com/ny/api/res/1.2/fT5SVjzxi.o8GK8q_Hen0w--/YXBwaWQ9aGlnaGxhbmRlcjt3PTIwNDg7aD0xMDI0O2NmPXdlYnA-/https://media.zenfs.com/en/business-wire.com/e23a95e89f38da77d813f683aa56e871","width":1024,"height":512}},"lazy":false},{"type":"text","content":"SAN FRANCISCO, March 17, 2026--(BUSINESS WIRE)--Williams-Sonoma, Inc. (NYSE: WSM), the world’s largest digital-first, design-led and sustainable home retailer, announced today the promotion of Vicki McWilliams to President of Stores and Customer Care. McWilliams has been a trusted leader at Williams-Sonoma, Inc. for more than 19 years, most recently serving as Executive Vice President of Stores and Customer Care. She leads the entire fleet of stores across the Williams-Sonoma, Inc. portfolio of brands supported by exceptional associates, inspiring environments, and beautiful products.","length":591,"tagName":"p"},{"type":"text","content":"Over the course of her tenure, McWilliams has delivered impactful results while strengthening the company’s retail organization, including participating in the expansion of the company’s international presence in United Kingdom and Mexico, and supporting the growth of the Canada business. McWilliams has also helped drive several key initiatives, including the launch of in-home design services, the implementation of AI tools across customer care, the growth and transformation of the outlet business, and the expansion of in-store experiences such as classes and events. Together, these efforts have elevated how Williams-Sonoma, Inc. serves customers and differentiates the brands in the market.","length":699,"tagName":"p"},{"type":"text","content":""Vicki is an exceptional leader whose deep understanding of our stores and unwavering commitment to customer service make her the ideal person to lead our retail organization," said Laura Alber, President and Chief...