Business
Waystar awarded top-ranking healthcare payment software platform from Black Book
Survey of thousands of healthcare leaders identified Waystar as providing the industry's best client experience across 18 indicators including loyalty and
About this update from Waystar Holding Corp.
[{"type":"text","content":"Survey of thousands of healthcare leaders identified Waystar as providing the industry's best client experience across 18 indicators including loyalty and satisfaction\nLEHI, Utah and LOUISVILLE, Ky., July 1, 2024 /PRNewswire/ -- Waystar Holding Corp. (\"Waystar\") (Nasdaq: WAY), a provider of leading healthcare payment software, today announced its recognition as a top client-rated software provider by Black Book™, a healthcare market research firm.\n\nIn Black Book™'s 2024 independent survey of more than 6,000 healthcare finance and IT leaders, Waystar received the highest ranking across five categories evaluated by 18 key performance indicators, including innovation, data security, marginal value add, trust, and breadth of offering. Waystar was the top selection in categories representing clients across all sizes and settings of care, from large health systems and academic medical centers to small physician practices, reflecting Waystar's extensive client base and purpose-built platform to scale to the needs of each client.\n2024 Healthcare Payments Software Awarded Categories: \nEnd-to-end Platform, Large Health Systems, Chains, and IDNsEnd-to-end Platform, Large Hospitals and Medical CentersClaims and Denial Management Solutions, HospitalsPatient Payment TechnologyPhysician Clearinghouse, Small Providers\"Providers of all types and sizes utilize Waystar's software platform to achieve meaningful return on investment. It is both humbling and rewarding for our team to receive this appreciation from our clients,\" said Matt Hawkins, Chief Executive Officer of Waystar. \"As Black Book's research makes clear, providers are looking for a partner who can address their biggest challenges, leverage innovations like Generative AI to accelerate automation and generate efficiencies, and ultimately provide a more integrated and productive payments experience for their organization and their patients.\"\nProviders continue to turn to technological transformation as a critical opportunity to address ongoing financial, administrative, and regulatory pressures. The Black Book™ survey highlights that 85% of CFOs and senior leaders believe their organizations urgently need to prioritize their digital capabilities, and 96% have placed digital transformation at the forefront of their financial strategies in the year ahead.\nAI is particularly to...