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Toppan's RemoPick System Uses Vuzix Smart Glasses to Support Remote Order Picking Trial for Homebound Seniors in Japan
Successful trial results could lead to a broad rollout beginning in 2023 ROCHESTER, N.Y., Sept. 7, 2022 /PRNewswire/ -- Vuzix® Corporation (NASDAQ: VUZI),
About this update from Vuzix Corporation
[{"type":"text","content":"Successful trial results could lead to a broad rollout beginning in 2023\nROCHESTER, N.Y., Sept. 7, 2022 /PRNewswire/ -- Vuzix® Corporation (NASDAQ: VUZI), (\"Vuzix\" or, the \"Company\"), a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, today announced that Toppan, a diversified global provider driving digital transformation solutions, is using Vuzix smart glasses in its RemoPick system, which is currently being trialed at a 7-11 store in Iizuna, Japan.\n\n \n \n \n \n \n \n\n \nRemoPick is a next-generation service that enables smoother communication by connecting remote locations in real time. The video and audio sent from the dedicated application on a transmitting terminal, such as smart glasses, are displayed on the web browser of the viewing terminal. By touching the screen on the viewer side, the image with a pointer is shared back to the sender, so it is possible to accurately indicate the selection desired. By using smart glasses, workers can also intuitively receive instructions while keeping both hands free. The solution can be used in various use case scenarios such as remote support, technology learning, and, in this trial, live commerce.\nThe RemoPick trial was conducted at the 7-11 store in June and July. The customer at home uses a mobile device to see a real-time video feed from glasses worn by a clerk. The customer gives instructions and communicates by tapping items on the screen or talking via a voice chat function, and products selected are subsequently delivered to their home. The store took orders once a week, with 13 people in their 60s or above taking advantage of the service in the first two weeks. Customer feedback to date has been very positive and if a second test beginning in September also proves successful, 2023 could see the launch of a full-scale service.\n\"We are excited to be a part of Toppan's innovative project to address social issues in Japan. With a steadily aging population, a diverse geography and persistent COVID challenges, there is a tremendous need throughout the country for a remote shopping solution such as RemoPick,\" said Paul Travers, President and CEO of Vuzix. \"There are over 50,000 convenience stores in Japan and some are located in mountainous or remote areas, so we believe the commencement of a rollout of this solution next year ca...