Business
Medallia Honors Global Experience Leaders with 2026 Expy Awards: CIBC, Santalucía, Vanguard, and Verizon Business Take Home Accolades
TYSONS, Va., January 14, 2026--Medallia Honors Global Experience Leaders with 2026 Expy Awards: CIBC, Santalucía, Vanguard, and Verizon Business Take Home Accolades
About this update from Verizon Communications Inc.
[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":480,"height":270,"url":"https://media.zenfs.com/en/business-wire.com/b741d000ddaac73bdab0b5be75f2b8e2"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/3SKxlbuv8KiO8uxNc_HZMQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTU0MDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/b741d000ddaac73bdab0b5be75f2b8e2","width":480,"height":270}},"lazy":false},{"type":"text","content":"Industry Leaders Recognized Across Growth, Insight, Employee Empowerment, and Experience Transformation Categories","length":114,"tagName":"p","attribs":{}},{"type":"text","content":"2026 Winners Showcase the Power of Real-Time Action and Evidence-Based Decision Making in the Next Era of Customer Experience","length":125,"tagName":"p","attribs":{}},{"type":"text","content":"TYSONS, Va., January 14, 2026--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced the winners of the 2026 Medallia Expy Awards. The awards recognize Medallia customers who transcend departmental silos to listen comprehensively, act decisively at scale, and drive measurable impact through fundamentally transformed connections with customers and employees.","length":409,"tagName":"p"},{"type":"text","content":"The 2026 winners demonstrate what experience management can achieve at its highest level: transforming feedback into foresight, empowering organizations to lead with conviction, and building enterprises that deliver enduring value across every stakeholder relationship.","length":269,"tagName":"p"},{"type":"text","content":"2026 Medallia Expy Award Winners","length":32,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Growth Accelerator Award: CIBC","length":30,"tagName":"p","attribs":{}},{"type":"list","items":[{"val":[{"type":"text","content":"CIBC was recognized for the scale and ambition of its enterprise-wide transformation. The bank’s commitment to client-centric growth, guided by a purpose to help clients' ambitions become a reality, drove cultural, strategic, and operational alignment. The transformation delivered significant revenue and client growth, improved retention, and reduced friction for millions of clients.","length":390,"tagName":"p","attribs":{}}]}],"tagName":"u...