New Upland BA Insight Platform Delivers Integrated AI Search Experiences for Enterprises

About this update from Upland Software, Inc.

[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":480,"height":223,"url":"https://media.zenfs.com/en/business-wire.com/30c2d4775b45802099c9626087ae6330"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/vVJNsITIxqsRJTqDWi5Swg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTQ0NjtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/30c2d4775b45802099c9626087ae6330","width":480,"height":223}},"lazy":false},{"type":"text","content":"AUSTIN, Texas, February 03, 2026--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, today announced the Upland BA Insight Platform, reflecting a strategic investment in AI innovation. The new BA Insight Platform – incorporating the product's SmartHub, ConnectivityHub, AutoClassifier, Smart Preview, and Connectors – delivers search experiences that are more connected, more contextual, and more actionable. This launch reinforces the company’s goal of empowering complex organizations with smarter, more integrated search capabilities for both traditional enterprise and next-generation AI environments.","length":679,"tagName":"p"},{"type":"text","content":""While application connectors are important, our differentiation lies in managing the complexity, security, and intelligence we wrap around those connectors," said Dan Doman, Chief Operating and Product Officer at Upland Software. "With this release, we’re driving the future of search experiences and AI readiness without requiring disruptive, costly system overhauls."","length":390,"tagName":"p"},{"type":"text","content":"With this launch, BA Insight introduces new innovations and enhancements designed to make search experiences smarter, faster, and more insightful across complex enterprises. Key features include:","length":195,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Knowledge Graphs to deliver deeper, connected, and more contextualized insights by mapping relationships across complex datasets","length":128,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Agentic Retrieval-Augmented Generation (RAG) to provide more accurate answers to complex questions through conversational AI interfaces","length":135,"tagName":"p","attribs":{}}]},{"val":[{"typ...

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