Business
United Community Earns 12th JD Power Award in 17 Years, Ranked #1 for Retail Banking Customer Satisfaction in the Southeast Region
For the 12th time, United Community has been recognized as #1 for Retail Banking Customer Satisfaction in the Southeast Region in the JD Power 2026 U.S. Retail Banking Satisfaction StudySM. This makes United Community the most awarded bank in Customer Satisfaction in the Southeast. It also marks the third year in a row United has earned the top spot and the 12th time in the last 17 years the bank has received this recognition.
About this update from United Community Banks, Inc.
[{"type":"text","content":"GREENVILLE, S.C., March 26, 2026 /PRNewswire/ -- For the 12th time, United Community has been recognized as #1 for Retail Banking Customer Satisfaction in the Southeast Region in the JD Power 2026 U.S. Retail Banking Satisfaction StudySM. This makes United Community the most awarded bank in Customer Satisfaction in the Southeast. It also marks the third year in a row United has earned the top spot and the 12th time in the last 17 years the bank has received this recognition.","length":494,"tagName":"p"},{"type":"image","alt":"For the 12th time, United Community has been recognized as #1 for Retail Banking Customer Satisfaction in the Southeast Region in the JD Power 2026 U.S. Retail Banking Satisfaction Study, making United Community the most awarded bank in Customer Satisfaction in the Southeast.","displaySize":"","headline":null,"caption":"For the 12th time, United Community has been recognized as #1 for Retail Banking Customer Satisfaction in the Southeast Region in the JD Power 2026 U.S. Retail Banking Satisfaction Study, making United Community the most awarded bank in Customer Satisfaction in the Southeast.","className":"","disableSlideshowImg":false,"size":{"original":{"width":302,"height":400,"url":"https://media.zenfs.com/en/prnewswire.com/a27d996e54c1316321ebf07396096128"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/sqWC3nfTJJHMHaSgKqgHQg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTQyMDtoPTU1Ng--/https://media.zenfs.com/en/prnewswire.com/a27d996e54c1316321ebf07396096128","width":302,"height":400}},"href":"https://mma.prnewswire.com/media/2942542/United_Community_has_been_recognized_as_1_for_Retail_Banking_Customer.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"In addition to being named highest in overall customer satisfaction in the Southeast, United Community was also ranked #1 in five out of the seven dimensions in the study: Trust, Convenience, Value, Account Offerings and Problem Resolution.","length":240,"tagName":"p"},{"type":"text","content":""Earning this recognition is a tremendous honor," said Lynn Harton, Chairman and CEO of United Community. "It is particularly meaningful due to the comprehensive nature of the study. Ranking #1 in five of the seven key dimensions means that our customers aren't just satisfied overall – they consistently see our teams deliver...