Press release
United Wins 'People's Voice' Webby Award for Best Travel App
Customers recognize United's redesigned app for its accessibility options for the visually impaired, personalization options and improved navigation United
About this update from United Airlines Holdings, Inc.
[{"type":"text","content":"Customers recognize United's redesigned app for its accessibility options for the visually impaired, personalization options and improved navigation\n United has continued to add industry-leading features to its app including the Travel-Ready Center, Agent on Demand, Contactless Payment and Map Search\n\n\nCHICAGO, May 19, 2021 /PRNewswire/ -- The recently redesigned United Airlines mobile app was voted the Best Travel App in the 25th annual Webby Awards. United's app was one of five nominees in the Travel App and Software category, and was named the \"People's Voice\" winner. United debuted its redesigned app in October of last year, featuring enhanced accessibility for visually impaired customers, more intuitive navigation and faster processing. United has continued to enhance the app to make it an all-in-one solution for customers to seamlessly navigate their travel experience. In January, United introduced the \"Travel-Ready Center\" to its mobile app, which allows customers to upload and validate test results, review local entry requirements, find and schedule appointments with testing providers, and store vaccination records. \n\n \n \n \n \n \n \n\n \n\"We're honored that our customers voted for United to win this award, and we plan to continue introducing new features and enhancements to ensure we are offering the most innovative and inclusive airline app in the industry,\" said Linda Jojo, executive vice president for technology and chief digital officer, United. \"Over the last year, it has been a top priority for us to make travel easier and more accessible for all, and United's mobile app gives customers everything they need for their travels right in the palm of their hand.\" \nAlready the top downloaded airline app for Apple and Android phones, with up to 2.5 million users interacting with the app daily, the United app was redesigned last year to help make travel easier for people with visual disabilities. Some of the enhanced features include increased color contrast, more space between graphics and reordering how information is displayed and announced to better integrate with the screen reader technologies built into most handheld devices like VoiceOver and TalkBack that read aloud on-screen messages and notifications. By restructuring the way the information is organized, screen readers are better able to conver...