Press release
United Upgrades Customer Experience with New Amenities from Therabody and Saks Fifth Avenue
The largest overhaul since 2016 of United Polaris – the airline's international business class – comes as international demand surges and United grows as
About this update from United Airlines Holdings, Inc.
[{"type":"text","content":"The largest overhaul since 2016 of United Polaris – the airline's international business class – comes as international demand surges and United grows as largest carrier across the Atlantic and Pacific\nNew onboard products include complimentary eye serum, face spray, hand cream, cleansing towelette, cool gel pillow and day blanket, as well access to Therabody wellness products in United Polaris lounges and inflight wellness videos \nAccording to new survey, 83% of international travelers say catching up on sleep is important on a flight, and 61% book flights with sleep in mind*\nCHICAGO, Oct. 3, 2023 /PRNewswire/ -- United today announced the largest upgrade to its United Polaris international business class experience in seven years, debuting new in-airport and onboard amenities from Therabody® and Saks Fifth Avenue that are designed to give customers \"the best sleep in the sky.\"\n\n \n \n \n \n \n \n\n \nAccording to a recent survey, 83% of international travelers say catching up on sleep is important on a flight, and 61% book flights with sleep in mind*. Many international travelers say that getting good sleep is more important than most aspects of the inflight experience; 66% say sleep on a flight is more important than having access to Wi-Fi, 74% say it's more important than bingeing their favorite shows and 61% say it's more important than the beverage service. \nThe new Therabody offerings include an onboard amenity kit that features an eye serum, face spray, hand cream and cleansing towelette exclusive to United customers, as well as access to the award-winning Therabody devices like the Lounger, Theragun and RecoveryAir JetBoots in United Polaris lounges and inflight wellness videos on the airline's Inflight Entertainment screens. And the new Saks Fifth Avenue bedding includes select items that are made with recycled plastic, aligned with United's commitment to reducing its environmental impact, and feature a new limited-edition day blanket from fashion designer Claude Kameni, who was named as one of the most influential Black designers to watch in 2023.\nUnited is adding these new amenities as demand for international travel surges and the carrier continues to expand its role as the largest airline across both the Atlantic and Pacific. So far this year, the airline's international bookings are up 20% overall compare...