Press release

United Airlines Introduces PlusPoints - New Upgrade Benefits for MileagePlus Premier Members

CHICAGO, Sept. 24, 2019 /PRNewswire/ -- Today, United Airlines announced PlusPoints, a new upgrade benefit for Premier Platinum and 1K members that creates

articleUnited Airlines Holdings, Inc.September 24, 20194/company/united-airlines-holdings-inc/news/united-airlines-introduces-pluspoints-new-upgrade-benefits-for-mileageplus-premier
United Airlines Introduces PlusPoints - New Upgrade Benefits for MileagePlus Premier Members

About this update from United Airlines Holdings, Inc.

[{"type":"text","content":" CHICAGO, Sept. 24, 2019 /PRNewswire/ -- Today, United Airlines announced PlusPoints, a new upgrade benefit for Premier Platinum and 1K members that creates more opportunities – and more freedom – for them to be upgraded on flights. Top tier members will receive a bank of points that they can use to upgrade on all flights across United's global network, where they previously would have used Regional Premier Upgrades (RPU) or Global Premier Upgrades (GPU). With PlusPoints, members will be able to access all upgrades through united.com or United's mobile app, two features that make managing upgrades easier and are unique to United. United is the only global U.S. airline that lets members request all upgrades without making a phone call.\n\n \n \n\n \n\"We're making it even easier for our Premier members to use upgrades when and how they want,\" said Vice President of Loyalty and President of MileagePlus Luc Bondar. \"The new PlusPoints program increases the overall number of upgrade opportunities for top tier Premier members, expands the fare classes where they can be used, and lets members request upgrades on multiple flights all at once. We already make it easy for members to manage all of their upgrades online, and the move to PlusPoints is yet another way we are making MileagePlus the best loyalty program in the industry.\"\nHow PlusPoints Works\nOn December 4, United will replace Regional Premier Upgrades and Global Premier Upgrades with PlusPoints. Each RPU will be worth 20 PlusPoints and each GPU will be worth 40 PlusPoints. Members using one RPU today to upgrade from Economy to United First on domestic U.S. and North American flights will use 20 PlusPoints from their banks. A member using one GPU today to upgrade from Economy to United Polaris business class on international long-haul flights will use 40 PlusPoints. \nMore Flexibility to Request Upgrades\nPlusPoints gives members more flexibility to decide how to use their upgrades and creates more opportunities for them to be upgraded. Starting in December, members can use their points to join upgrade waitlists on multiple trips, and points won't be deducted from their accounts until upgrades are confirmed. Spreading upgrade requests across multiple trips makes it more likely that one or more of their trips will be upgraded. Members will still be able to confirm upgrades ...

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