Press release
United Airlines Asks All Passengers to Take Health Self-Assessment as Part of Check-In Process
First major U.S. airline to introduce customer acknowledgment form "Ready-to-Fly" checklist, based on recommendations from the Cleveland Clinic, is latest
About this update from United Airlines Holdings, Inc.
[{"type":"text","content":"First major U.S. airline to introduce customer acknowledgment form\n \"Ready-to-Fly\" checklist, based on recommendations from the Cleveland Clinic, is latest addition to United CleanPlus program\n\n\nCHICAGO, June 10, 2020 /PRNewswire/ -- United Airlines today became the first major U.S. airline to ask all passengers to complete a health self-assessment during their check-in process. Based on recommendations from the Cleveland Clinic, the \"Ready-to-Fly\" checklist asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days prior to flying. The assessment is part of United CleanPlus, the company's commitment to putting health and safety at the forefront of the entire customer experience.\n\"As people are returning to their daily activities during the COVID-19 pandemic, their health and safety – as well as the health and safety of others - should continue to be top-of-mind,\" said Dr. James Merlino, Chief Clinical Transformation Officer at Cleveland Clinic, a nonprofit academic medical center and a United CleanPlus advisor. \"Our health experts are pleased to play a role in helping people travel more safely and we worked closely with United to develop a health self-assessment for its customers to better ensure precautions are taken before beginning their journey.\"\n \nIn accordance with guidance set forth by Cleveland Clinic, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), the Ready-to-Fly checklist requires customers to click \"Accept\" to indicate they have reviewed the checklist during the digital check-in process on the United mobile app, United.com, on a United kiosk, or by reviewing and verbally confirming when checking-in with an agent at the airport to receive a boarding pass. The checklist includes the following: \nYou must wear a face covering while on board for the safety of everyone. Have not been diagnosed with COVID-19 in the last 21 days. Have not experienced any of the following symptoms in the past 14 days (excludes symptoms from a pre-existing condition) Temperature of 38 C/100.4 F or higher Cough Shortness of breath/difficulty breathing Chills Muscle pain Sore throat Recent loss of taste or smellHave not been denied boarding by another airline due to a medical screening for a communicable disease in the last 14 days. Have not had close...