Twilio and KPN Partnership Unlocks the Next Generation of Secure Business Messaging in the Netherlands, Powered by Google

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[{"type":"text","content":"Milestone marks nationwide operator support for RCS Business Messaging, opening a scalable new market for brands","length":112,"tagName":"p","attribs":{}},{"type":"text","content":"BARCELONA, Spain, March 04, 2026--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, today announced at Mobile World Congress a partnership with KPN Netherlands (KPN) to enable nationwide Rich Communication Services (RCS) Business Messaging across all major mobile operators in the Netherlands, powered by Twilio and Google.","length":420,"tagName":"p"},{"type":"text","content":"RCS Business Messaging combines the simplicity and reach of sms with rich, interactive features such as verified sender identity, images, carousels and action buttons. This allows businesses to communicate in a more engaging, secure and measurable way, strengthening customer trust and improving the overall experience.","length":319,"tagName":"p"},{"type":"text","content":"Enabling nationwide RCS in the Netherlands","length":42,"tagName":"p"},{"type":"text","content":"With nation-wide coverage, KPN plays a central role in the country’s digital infrastructure. By joining the growing RCS ecosystem, this marks a defining moment for business messaging in the Netherlands, making it possible for enterprises to adopt RCS for Business at scale.","length":273,"tagName":"p"},{"type":"text","content":"The deployment is supported by Google’s RCS for Business platform, enabling brand onboarding and registration across Android devices. Expanded device support, including iOS, is expected in 2026, further strengthening long-term reach and market confidence.","length":255,"tagName":"p"},{"type":"text","content":"Through this partnership, Twilio allows businesses to instantly modernize customer communications by adding RCS as a branded, interactive channel alongside SMS and MMS with zero code changes. This cost-effective transition provides immediate access to rich engagement data, like read receipts, while ensuring 100% reach through automatic fallback to SMS when needed.","length":366,"tagName":"p"},{"type":"text","content":"Unlocking a major new market for RCS for Business","length":49,"tagName":"p"},{"type":"text","content":"Nationwide coverage opens access to millions of mobile users, positioning t...

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