Business
TTEC Digital Named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services
AUSTIN, Texas, Dec. 17, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services
About this update from Ttec Holdings, Inc.
[{"type":"text","content":"AUSTIN, Texas, Dec. 17, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has been recognized as a Leader and Star Performer in the 2025 Everest Group PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. Everest Group’s PEAK Matrix® is a renowned industry benchmark that measures impact in market adoption, portfolio mix, value, vision, and capability. As a Leader and Star Performer in Digital Transformation Services, TTEC Digital sits in the top quartile of the Matrix®. “We are honored to be named both a Leader and a Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services. This recognition underscores our ability to deliver meaningful customer experience transformation through innovative, AI-enabled services and solutions. By harnessing the power of AI, we help clients create smarter, more personalized interactions that help drive revenue growth, cost optimization, and productivity gains, while striving to deliver measurable business outcomes,” said Dave Seybold, CEO of TTEC Digital. The 2025 PEAK Matrix® Assessment for Digital Transformation Services evaluates digital transformation service providers across several critical dimensions, including innovation, service scope, client satisfaction, and delivery capabilities. TTEC Digital’s recognition reflects its dedication to leveraging advanced technologies such as AI, data and analytics, and automation to enhance the customer experience for mid-market enterprises. This distinction reinforces TTEC Digital’s ability to drive impactful business outcomes through AI-led customer experience transformation. It also highlights successful case studies where TTEC Digital has helped clients improve customer experiences, achieve operational efficiencies, and accelerate growth. As part of its strategic roadmap, TTEC Digital continues to invest in AI-driven and asset-based innovations that accelerate time-to-value and empower organizations to deliver exceptional customer experiences. For more information on digital transformation services from TTEC Digital, please visit ttecdigital.com. About TTECTTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer...