Business
TTEC Announces First Quarter 2025 Financial Results
First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue
About this update from Ttec Holdings, Inc.
[{"type":"text","content":"First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue\nReiterates Outlook for Full Year 2025\nAUSTIN, Texas, May 8, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March 31, 2025.\n\"2025 is off to a good start with our financial performance exceeding plan. In the first quarter, we signed several new enterprise clients, grew the share of wallet with our embedded base, broadened our market reach with more complex digitally enabled solutions, built valuable partnerships with new CX technology partners, improved operational performance, and fortified the leadership team,\" commented Ken Tuchman, chairman and chief executive officer of TTEC.\n\"While we are pleased with our first quarter results, many of our clients are adopting a cautious approach in the current economic environment. Due to the recent uncertainty in trade policy, it is challenging for any business operating on a global scale to accurately predict the future. As a result, we are staying close to our clients and remaining agile as we look forward to policy stabilization,\" Tuchman continued.\nFIRST QUARTER 2025 FINANCIAL HIGHLIGHTS \nRevenue \nFirst quarter 2025 GAAP revenue was $534.2 million, a 7.4 percent decrease compared to $576.6 million in the prior year.Foreign exchange had a $6.0 million negative impact on revenue in the first quarter of 2025.Income from Operations\nFirst quarter 2025 GAAP income from operations was $24.2 million, or 4.5 percent of revenue, compared to $22.7 million, or 3.9 percent of revenue in the prior year.Non-GAAP income from operations, excluding restructuring and impairment charges, equity-based compensation expenses, amortization of purchased intangibles, and other items, was $41.5 million, or 7.8 percent of revenue, compared to $37.9 million, or 6.6 percent of revenue in the prior year.Foreign exchange had a $4.2 million positive impact on Non-GAAP income from operations in the first quarter of 2025.Adjusted EBITDA \nFirst quarter 2025 Non-GAAP Adjusted ...