Trupanion Earns Silver and Bronze Stevie® Awards for Sales & Customer Service

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[{"type":"image","alt":"Trupanion, Inc.","displaySize":"","headline":null,"caption":"Trupanion, Inc.","className":"","disableSlideshowImg":false,"size":{"original":{"width":300,"height":56,"url":"https://media.zenfs.com/en/globenewswire.com/1f6e10d453041f7f8a109626b3932ce6"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/lcKBPTlsdAGSUQ1oVng.XA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTQyMDtoPTc4O2NmPXdlYnA-/https://media.zenfs.com/en/globenewswire.com/1f6e10d453041f7f8a109626b3932ce6","width":300,"height":56}},"lazy":false},{"type":"text","content":"Industry-Leading Retention and 24/7/365 Contact Center Support Drive Global Recognition for Pet Medical Insurance Leader","length":120,"tagName":"p"},{"type":"text","content":"SEATTLE, Feb. 11, 2026 (GLOBE NEWSWIRE) -- Trupanion (NASDAQ: TRUP), the leader in medical insurance for cats and dogs in North America, has been honored with two prestigious Stevie Awards for Sales & Customer Service— a Silver Stevie Award for Contact Center of the Year (Over 100 Seats)—Financial Services Industries and a Bronze Stevie Award for Customer Service Employer of the Year.","length":391,"tagName":"p"},{"type":"text","content":"With more than 2,100 nominations from 41 nations considered, the awards underscore Trupanion’s dedication to delivering an exceptional member experience through industry-leading support and innovation.","length":201,"tagName":"p"},{"type":"text","content":""Winning these Stevie Awards is a testament to our team’s unwavering commitment to pet parents across the globe," said John Gallagher, Chief Operating Officer at Trupanion. "By pairing 24/7/365 member support with the seamlessness of VetDirect Pay™, we ensure that a pet’s health—not the bill—remains the priority. I am immensely proud of our team for maintaining industry-leading retention while delivering world-class service around the clock. Their dedication proves we are so much more than an insurance provider; we are a lifelong partner in every pet’s care journey."","length":593,"tagName":"p"},{"type":"text","content":"Powered by a global team of over 1,200 pet-passionate experts, Trupanion continues to define the standards of high-quality pet medical insurance:","length":145,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Unmatched Loyalty and Protection: With a monthly retention rate of ~98%, Trupanion membe...

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