Business
Mitel CX Receives 2025 Contact Center Technology Award from CUSTOMER Magazine
OTTAWA, Ontario, August 26, 2025--Mitel, a global leader in business communications, announced today that TMC, a global, integrated media company, has named Mitel CX as a 2025 Contact Center Technology Award winner, presented by CUSTOMER magazine.
About this update from Tmc The Metals Company Inc.
[{"type":"image","alt":"The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence.","displaySize":"","headline":null,"caption":"The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence.","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":480,"height":270,"url":"https://media.zenfs.com/en/business-wire.com/53e71882a7a3fa64275cea09f20f7dde"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/a8jFpi1JVHKGTDjlEsIS3w--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTU0MDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/53e71882a7a3fa64275cea09f20f7dde","width":480,"height":270}},"lazy":false},{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":611,"height":219,"url":"https://media.zenfs.com/en/business-wire.com/e38b08b507638390ea3f4c50927d61ed"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/i07h_EsPLZMmWGmQF1VMyw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTM0NDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/e38b08b507638390ea3f4c50927d61ed","width":611,"height":219}}},{"type":"text","content":"Mitel CX honored for improving customer service technology and improving the customer experience","length":96,"tagName":"p","attribs":{}},{"type":"text","content":"OTTAWA, Ontario, August 26, 2025--(BUSINESS WIRE)--Mitel, a global leader in business communications, announced today that TMC, a global, integrated media company, has named Mitel CX as a 2025 Contact Center Technology Award winner, presented by CUSTOMER magazine.","length":264,"tagName":"p"},{"type":"text","content":"Mitel CX is an all-in-one, AI-assisted customer experience management platform designed to enhance customer engagement across all levels of an organization, from frontline staff to back-office employees. It offers a flexible deployment model, available as a hosted solution, on-premise, or as a Contact Center as a Service (CCaaS), providing choice to customer-centric organizations of all sizes.","length":396,"tagName":"p"},{"type":"text","content":"Utilizing GenAI-powered virtual agents, Mitel CX can intelligently automate up to...