Wendy's Unifies Finance and HR on Oracle Fusion Cloud Applications and Oracle Cloud Infrastructure

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[{"type":"text","content":"The popular restaurant chain adopts Oracle Cloud to eliminate manual business processes and enhance the customer experience\nAUSTIN, Texas, Aug. 2, 2023 /PRNewswire/ -- Wendy's, the second-largest quick-service hamburger chain in the U.S., has implemented Oracle Fusion Cloud Applications Suite and moved business-critical workloads to Oracle Cloud Infrastructure (OCI) to increase productivity, expand business insights, and improve the experience it delivers to its growing customer base.\n\n \n \n \n \n \n \n\n \nThe company's vision is to become the world's most thriving and beloved restaurant brand. As its operations expanded globally, Wendy's found that its business systems, which were heavily reliant on manual processes, were taking time away from the ability of its employees and restaurant managers to provide an exceptional customer experience. To help increase efficiency and enable employees to focus on delivering quality food and service, Wendy's decided to move its Finance and HR processes to the cloud with Oracle Fusion Applications Suite.\n\"Our vision is to create fast, frictionless, and fun user experiences for our employees, franchisees, and front-line workers to help drive consistent, quick, and convenient customer experiences,\" said Stephanie Shaw, vice president of enterprise technology, Wendy's. \"Aligning Finance and HR on Oracle Fusion Applications Suite has allowed us to simplify and automate business processes to help build a culture of innovation and inclusivity and enable employees to spend less time on administrative tasks and more time thinking about and engaging with our customers.\"\nWith Oracle Fusion Cloud Enterprise Resource Planning (ERP), Wendy's has been able to consolidate 11 different financial applications on a single cloud ERP suite with embedded analytics to help increase productivity and improve controls. This will enable Wendy's to expand insights into its business, enhance planning, and increase the speed and accuracy of its financial reporting. In addition, in concert with Oracle, Wendy's developed a new billing management system to automate unique franchisee requirements around billing and payments. Wendy's used Oracle Applications Platform leveraging OCI's Visual Builder and Integration Cloud Service to ensure seamless connectivity with the rest of the Oracle Fusion Applications Suite. ...

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