Business
Travelers Launches Industry-Leading Agentic AI Claim Assistant Developed with OpenAI
HARTFORD, Conn., February 18, 2026--The Travelers Companies, Inc. (NYSE: TRV) today announced the launch of AI Claim Assistant, an industry-leading solution developed using OpenAI model capabilities and APIs. The fully agentic intelligent voice service uses advanced language and speech recognition technologies to handle customer claim calls. This capability is initially being used with customers who are calling to file an auto damage claim and will expand to additional lines of business and a br
About this update from The Travelers Companies, Inc.
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