Press release
The Hackett Group Names 2020 Digital Award Winners; Companies on the Cutting Edge of Analytics, Automation, Artificial Intelligence and Digital Transformation
Winners Include IBM, Deutsche Telekom Services Europe, DBS Bank, and Genpact Three Finalists Also Named: Nationwide Insurance, ABB, and Infosys BPM MIAMI &
About this update from The Hackett Group, Inc.
[{"type":"text","content":"\nWinners Include IBM, Deutsche Telekom Services Europe, DBS Bank, and Genpact\n\n\nThree Finalists Also Named: Nationwide Insurance, ABB, and Infosys BPM\n\n MIAMI & LONDON--(BUSINESS WIRE)--\nThe Hackett Group, Inc. (NASDAQ: HCKT) today announced the winners of its 2020 Digital Awards, which spotlight companies that are on the cutting edge of digital business practice. This year’s winners are IBM (artificial intelligence), Deutsche Telekom Services Europe (DTSE) (automation), DBS Bank (digital transformation), and Genpact, in collaboration with the Envision Virgin Racing Formula E Team (analytics).\n\n\nThe 2020 winners used an array of innovative digital solutions to drive performance and agility. IBM used artificial intelligence (AI) to create a lead-to-cash system that leverages machine learning to streamline the sales cycle and increase revenue. Deutsche Telekom’s source-to-pay solution relied on robotic process automation (RPA), process mining, enhanced core systems and more to streamline its procure-to-pay process, generating dramatic savings. DBS Bank transformed multiple aspects of its business with digital technology, ranging from AI-powered workforce planning during the COVID-19 crisis to enhanced customer service for its commercial banking customers to improve customer satisfaction and revenue generation. Finally, Genpact and the Envision Virgin Racing Formula E Team used advanced analytics and algorithms to provide the team with an AI-based scenario engine to give drivers superior insight, support race strategy, and optimize efficient energy management.\n\n\nIn addition, three companies were named as finalists in the competition: Nationwide Insurance, ABB, and Infosys BPM.\n\n\n“In today’s exceptionally challenging business climate, companies are laser-focused on improving effectiveness, efficiency, and user experience. At the same time they need to become more agile, flexible, and resilient. This year’s Digital Award winners and finalists show how these goals can be met with digital transformation. They are the pioneers of a new mantra for these times – the need to deliver more, for less,” said Paul Morrison, Managing Director, The Hackett Group.\n\n\n“Each year, our Digital Awards provides a snapshot of how businesses are building digital ways of working into their operations. For 2020, the quality and sophistica...