Press release
HCM Digital World Class Matrix™ Identifies Software Innovations and Leading Providers
HR Gen AI Adoption of 15% Significantly Lagging MIAMI--(BUSINESS WIRE)-- The Hackett Group, Inc. (NASDAQ: HCKT), released its first Digital World Class

About this update from The Hackett Group, Inc.
[{"type":"text","content":"\nHR Gen AI Adoption of 15% Significantly Lagging\n\n\n MIAMI--(BUSINESS WIRE)--\nThe Hackett Group, Inc. (NASDAQ: HCKT), released its first Digital World Class Matrix™ focused on the human capital management (HCM) software market – a growing segment of the human resources (HR) technology landscape – driven by technology innovation and increasing HR demands.\n\n\nOptimizing HR processes and predictively analyzing workforce trends are critical to the successful operation of businesses of all sizes. While the “great resignation” is over, employee engagement remains a high strategic priority for the C-suite. A core pillar of HR excellence is effective deployment of HCM technology.\n\n\nThe HCM Digital World Class Matrix™ provides a comprehensive guide for understanding the critical aspects of the HCM market, the evolving landscape, challenges, opportunities, and key considerations for both solution providers and buyers. Drawing on extensive interviews and 29 different criteria, the report evaluated 11 global providers and divided them into five categories:\n\n\n\nDigital World Class® offers an expanded mix of solution capabilities with high customer satisfaction ratings in value realized.\n\n\n\nInnovators deliver superior value realization to clients but with limited scope and service features.\n\n\n\nEnterprise leaders focus on building strong, broad, function-level capability but have the opportunity to improve against key performance metrics.\n\n\n\nChallengers deliver greater value realization and capability breadth, but capabilities and value realization are not yet fully established.\n\n\n\nEmerging has limited market share but displays a vision for growth and is still developing and defining their strengths and capabilities.\n\n\n\nBoth established and emerging HCM solution providers continue to distinguish themselves through a wide variety of capabilities and offerings. Reward-to-exit processes form the core of HR operations for critical functions such as data management, compliance and benefits administration. Time-to-pay (TTP) processes are continuing to be delivered in a highly fragmented delivery environment, and organizations are challenged to find a single vendor delivering native TTP solutions to all of their countries. Talent management processes are frequently the most fragmented of tech stacks for organizations o...