Press release
Hackett® Redefines Software & Service Market Intelligence by Analyzing What Truly Matters – Value Realization
Hackett Excelleration Matrix™ Concludes that Modern Customer-to-Cash Receivables Platforms Deliver Superior Value Realization MIAMI & LONDON--(BUSINESS
About this update from The Hackett Group, Inc.
[{"type":"text","content":"\nHackett Excelleration Matrix™ Concludes that Modern Customer-to-Cash Receivables Platforms Deliver Superior Value Realization\n\n MIAMI & LONDON--(BUSINESS WIRE)--\nModern customer-to-cash (C2C) receivables platforms deliver superior value realization and return on investment when compared to legacy applications, according to new Market Intelligence Service research from The Hackett Group, Inc. (NASDAQ: HCKT). Modern platforms offer improved cash flow management, better customer and employee experience, touchless capabilities and superior AI and analytics. Benefits include:\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230329005230/en/The C2C Hackett Excelleration Matrix charts the value realization and breadth of capability for nine leading customer-to-cash solution providers. High resolution image available on request. (Graphic: Business Wire)\n\n43% overall average performance advantage over legacy systems\n\n\n87% positive customer experience\n\n\n70% increase in touchless cash application for payment automation\n\n\n63% reduction in past due receivables greater than 90 days\n\n\n10x increased operating cash released from disputed receivables\n\n\n$107 million/year in additional operating cash (for a typical $10 billion company)\n\n\nTed A. Fernandez, Chairman & CEO of The Hackett Group®, explained The Hackett Excelleration Matrix™ research. “Our global clients, which includes 93% of the Fortune 100, cited a gap in provider insight around the realization of value from specific software and service investments. The Hackett Group is uniquely qualified to address this fundamental requirement in market intelligence due to our vast benchmarking database and implementation knowledge. We are pleased to issue our first Hackett Excelleration Matrix in C2C receivables – which will quickly be followed by a series of similar research reports covering software and services across the enterprise, including purchase-to-pay software and finance & accounting outsourcers.”\n\nThe C2C Receivables Hackett Excelleration Matrix and related research is the first from The Hackett Group’s new Market Intelligence Service. The service is designed to evaluate software and service providers’ ability to deliver value from specialized and differentiated capabilities.\n\nThe Hackett Exceller...