Press release
The Hackett Group: Supply Chain AI Adoption Rising Amid Economic Pressures
New report shows 50% of leaders testing Gen AI to build resilient, agile supply chains as urgency grows MIAMI--(BUSINESS WIRE)-- The Hackett Group, Inc.
About this update from The Hackett Group, Inc.
[{"type":"text","content":"\nNew report shows 50% of leaders testing Gen AI to build resilient, agile supply chains as urgency grows\n\n MIAMI--(BUSINESS WIRE)--\nThe Hackett Group, Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) strategic consultancy and executive advisory firm, released findings from its 2025 Key Issues Study, revealing how AI is poised to reshape supply chains. Approximately 50% of supply chain leaders are testing Gen AI, yet full-scale deployment remains nascent. As economic uncertainty and cost pressures mount, supply chain executives must act now to accelerate AI-driven transformation and remain competitive.\n\n“Supply chain leaders are facing a period of unprecedented volatility, where shifting policies and geopolitical uncertainty can disrupt operations overnight,” said Erin Blair, principal, Strategy and Operations at The Hackett Group. “To stay competitive, organizations must build agility into their supply chains while maintaining cost-efficiency and customer satisfaction. AI-powered digital transformation will be key to navigating these challenges and ensuring long-term resilience.”\n\nSupply chain organizations are early in the AI journey\n\nSupply chain leaders report increasing interest in AI-powered tools like supply chain intelligence, predictive analytics, data visualization, and Gen AI to improve resilience and efficiency. The study found:\n\n\nPrescriptive AI is emerging as a game changer in the supply chain, providing real-time, data-driven decision-making capabilities to mitigate risks.\n\n\nApproximately 50% of supply chain teams are piloting Gen AI, but widespread adoption is limited so far; planning is currently the top area of Gen AI deployment.\n\n\nEconomic uncertainty is a top concern for 75% of supply chain leaders, increasing pressure to improve cost-efficiency, assure product availability and build supply chain agility/resilience – their top three priorities for 2025.\n\n\nTalent/skill development is the top reported initiative for supply chain leaders in 2025, as a key factor in supporting business agility. However, it’s the initiative they currently feel least confident in their ability to achieve.\n\n\nSupply chain’s mandate for 2025\n\nDigital transformation, including the use of AI, will aid in delivering against supply chain challenges and economic and geopolitical uncertain...