Business
Ten wins new fully digital contract
Ten Lifestyle Group plc has secured a new multi-year contract with an existing corporate client to implement a fully digital customer experience program for approximately one million premium bank clients in Europe, commencing in the second half of their financial year. This new contract is initially classified as a Medium contract, with potential for global expansion. The company already provides concierge services to this bank's private banking customers internationally. Disclaimer*
About this update from Ten Lifestyle Group Plc
[{"type":"text","content":"\n\n5 January 2026\n\nTen Lifestyle Group plc\n(\"Ten\" or the \"Group\")\nTen wins new fully digital contract\n \nTen Lifestyle Group plc (AIM: TENG), the global concierge technology platform driving customer loyalty for financial institutions and other premium brands, is pleased to announce that it has won a new multi-year contract with an existing corporate client to launch a fully digitally customer experience programme to around one million of the bank's premium clients in the Europe region. The Group already provides concierge services to the bank's private banking customers across global markets.\n \nThe new contract will launch in early in the second half of our financial year, and is initially expected to be a Medium1 contract, with opportunities to expand the new fully digital programme into other global markets.\n \n \n1 Ten categorises its corporate client contracts based on the annualised value paid, or expected to be paid, by the corporate client for the provision of concierge and related services by Ten as: Small contracts (below £0.25m); Medium contracts (between £0.25m and £2m); Large contracts (between £2m and £5m); and Extra Large contracts (over £5m). This does not include the revenue generated from suppliers through the provision of concierge services.\n \n- End -\n \n \nFor further information, please visit https://www.tenlifestylegroup.com/ or contact:\n \n\n\n\n\nTen Lifestyle Group Plc\nAlex Cheatle, Chief Executive Officer\nAlan Donald, Chief Financial Officer\n\n\n+44 (0)20 7850 2796\n\n\n\n\n \nSinger Capital Markets Advisory LLP, Nominated Advisor and Broker\nCorporate Finance: James Moat\nCorporate Broking: Tom Salvesen / Charles Leigh-Pemberton\n\n\n \n+44 (0) 20 7496 3000\n\n\n\n\n \n\n\n \n\n\n\n\n \nNotes to Editors:\nAbout Ten Lifestyle Group Plc\nTen Lifestyle Group plc partners with financial institutions and other premium brands to attract and retain wealthy and mass affluent customers.\nMillions of members have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty corporate clients. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.\nTen's operations are underpinned by an increasingly sophis...