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Vonage Wins Best of Enterprise Connect 2026 Award
Vonage, a part of Ericsson (NASDAQ: ERIC), today announced that the Vonage Agentforce Identity Insights and Fraud Detection contact center solution has been named the Best of Enterprise Connect 2026 winner in the Best Innovation for Security/Compliance category. Recognized for being a pioneer in enterprise software solutions, Vonage was chosen from hundreds of entries for embedding real-time trust signals from mobile networks and fraud prevention network APIs into contact center workflows - a gr
About this update from Telefonaktiebolaget Lm Ericsson Class A
[{"type":"text","content":"First of its kind contact center solution, powered by network insights and AI fraud detection and identity verification, recognized for innovation in security and compliance ","length":178,"tagName":"p","attribs":{}},{"type":"text","content":"HOLMDEL, N.J., March 11, 2026 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC), today announced that the Vonage Agentforce Identity Insights and Fraud Detection contact center solution has been named the Best of Enterprise Connect 2026 winner in the Best Innovation for Security/Compliance category. Recognized for being a pioneer in enterprise software solutions, Vonage was chosen from hundreds of entries for embedding real-time trust signals from mobile networks and fraud prevention network APIs into contact center workflows - a groundbreaking innovation.","length":570,"tagName":"p"},{"type":"image","alt":"New Vonage logo (PRNewsfoto/Vonage)","displaySize":"","headline":null,"caption":"New Vonage logo (PRNewsfoto/Vonage)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":160,"url":"https://media.zenfs.com/en/prnewswire.com/d6ebeafb744aa74df203fc36f91fa9a5"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/bG1.BveGyIJY6ECV2Vc5aA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTI4MjtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/d6ebeafb744aa74df203fc36f91fa9a5","width":400,"height":160},"resize_sm":{"url":"https://s.yimg.com/ny/api/res/1.2/pfTvkGtQ95b75QzO22C1hw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTY0MDtoPTI1NjtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/d6ebeafb744aa74df203fc36f91fa9a5","width":400,"height":160}},"href":"https://mma.prnewswire.com/media/1019801/Vonage_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"The Vonage Agentforce Identity Insights and Fraud Detection solution provides new insights for contact center agents, leveraging intelligence in mobile networks that has previously been untapped, to help detect fraud risks, verify customers and validate effective communications channels in real time. Using Vonage Communications APIs and Network APIs, these Agentforce actions enable Vonage Contact Center (VCC) customers to enhance agent productivity and customer experiences while helping to secure interactions – seamlessly from within Agentforce and across Salesforce workflows.","length":583,"tagName":"p"},{"type...