Business
Tecsys' Multi-Channel Retailers Outperform Their Single Channel Retailers by 40x Over Black Friday/Cyber Monday Weekend
Tecsys' Multi-Channel Retailers Outperform Their Single Channel Retailers by 40x Over Bla...
About this update from Tecsys Inc.
[{"type":"text","content":"\n \n \n \n Tecsys' Multi-Channel Retailers Outperform Their Single Channel Retailers by 40x Over Black Friday/Cyber Monday Weekend\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n \n \n \n \n \n \n Canada NewsWire\n \n \n \n \n \n Pivotal weekend proves to be the largest on record ever for Tecsys retailers, with key data revealing that brands operating omnichannel fulfillment far outperform single-channel retailers.\n \n \n \n \n MONTREAL\n \n ,\n \n Dec. 7, 2021\n \n /CNW/ -- Tecsys Inc. (TSX: TCS), an industry-leading supply chain management and omnichannel commerce software company, is pleased to provide global performance metrics for the four-day 2021 Black Friday/Cyber Monday (BFCM) weekend. Despite the softening of the BFCM weekend spike, retailers fulfilling orders with Tecsys' omnichannel order management platform outperformed last year across two key measures: year-over-year order volume increased by 21% and order revenue increased year-over-year by 32%.\n \n \n \n \n \n \n \n \n \n Performance across Tecsys retailers over the BFCM weekend underscores the critical role of omnichannel digital commerce, with 98% of revenue coming from retailers operating more than a single fulfillment channel. Those multi-channel retailers averaged nearly 102,000 orders per brand, far exceeding the 2,400 orders per brand averaged by single-channel retailers, representing a 40x volume of orders for those retailers.\n \n \n \"Retail continues to be fluid, but carries with it one constant; the digitally empowered consumer,\" says\n \n Guy Courtin\n \n , vice president and industry principal for Retail at Tecsys. \"This consumer expects more from her relationship with retailers and brands. What COVID has highlighted is that retailers that are unable to leverage their entire fulfillment network to meet her needs are at a competitive disadvantage.\"\n \n \n Within that omnichannel matrix are sharp demand spikes and cyclical transaction volatility that require system functionality to manage peak order ingestion without disruption. As\n \n \n noted\n \n \n by gaming giant Ubisoft's worldwide IT...