Press release
T-Mobile Expands Home Internet Pilot in Grand Rapids
No contract, no Cableopoly runaround, $50/month for unlimited high-speed internet at home What’s the news: T-Mobile is expanding its Home Internet pilot in
About this update from T-mobile Us, Inc.
[{"type":"text","content":"\nNo contract, no Cableopoly runaround, $50/month for unlimited high-speed internet at home\n\n\n\nWhat’s the news: T-Mobile is expanding its Home Internet pilot in the greater Grand Rapids area — Kent, Muskegon and Ottawa counties now have another option for high-speed home broadband, whether they’re a T-Mobile customer or not.\n\n\nWhy it matters: People are sick and tired of terrible service from Home ISPs — confusing introductory prices, constantly increasing prices, two-year contracts — but the options are limited. T-Mobile is bringing more competition with an LTE-based home internet pilot today and 5G service coming soon.\n\n\nWho it’s for: Kent, Muskegon and Ottawa County Michigan residents who are fed up with their current broadband provider.\n\n\n\n \n\n GRAND RAPIDS, Mich.--(BUSINESS WIRE)--\nT-Mobile (NASDAQ: TMUS) today announced that the company has opened up the exclusive T-Mobile Home Internet pilot to Kent, Muskegon and Ottawa county residents whether they’re a T-Mobile customer or not. T-Mobile Home Internet is just $50/month all-in and features many of the same benefits that have made T-Mobile the fastest growing wireless provider for the past seven years:\n\n\n\nTaxes and fees included.\n\n\nNo annual service contracts.\n\n\nNo maddening “introductory” price offers. What you pay at sign-up is what you’ll pay as long as you have service.\n\n\nNo hardware rental, sign-up fee or installation costs (because set-up is so easy!).\n\n\nNo data caps.\n\n\n\nT-Mobile Home Internet originally launched last year as an invite-only pilot for select T-Mobile customer households, including many in underserved and rural areas. Customer feedback should leave old-school ISPs quaking in their boots:\n\n\n\nPilot participants rated T-Mobile Home Internet 8.6 on a scale of 1 to 10, with 10 being extremely satisfied.\n\n\nThey give T-Mobile Home Internet an average Net Promoter Score (NPS) of 64, compared to -74 (that’s a negative 74!) for their previous provider.\n\n\nNearly three-fourths of respondents say the service is very or extremely reliable. 94% say they are somewhat, very or extremely likely to recommend T-Mobile Home Internet to others.\n\n\n69% report saving money with T-Mobile Home Internet and estimate they’re saving $384 per year ($32/mo) on average.\n\n\n73% say T-Mobile Home Internet offers them more than they coul...