Press release
Kingsburg Area in California’s Central Valley Selected as Location for New T-Mobile Customer Experience Center
New Center Will Create 1,000 Jobs in Fresno County - Making T-Mobile One of the Largest and Highest-Paying Employers in the CountyBELLEVUE, Wash. & OVERLAND
About this update from T-mobile Us, Inc.
[{"type":"text","content":"New Center Will Create 1,000 Jobs in Fresno County - Making T-Mobile One of the Largest and Highest-Paying Employers in the CountyBELLEVUE, Wash. & OVERLAND PARK, Kan.--(BUSINESS WIRE)-- T-Mobile US (NASDAQ:TMUS) and Sprint Corporation (NYSE:S) today announced that they have chosen the Kingsburg area in Fresno County, Calif. as the location for their previously announced Central Valley Customer Experience Center (CEC), subject to the close of their merger to become the New T-Mobile. With the creation of more than 1,000 new jobs, the New T-Mobile will be one of the largest employers in the area. Employees at the CEC will earn wages on average over 50% higher than the average wages in Fresno County, which will also make the New T-Mobile one of the highest-paying employers in the area.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20190403005876/en/The Kingsburg area CEC will support the expanded deployment of T-Mobile's innovative Team of Experts (TEX) service model, which provides customers direct personal access to a dedicated team of specialists when they call or message for assistance. The specialists work with local retail and engineering teams to address a wide variety of topics and tackle complex challenges for customers primarily based in California.\"The Kingsburg area in Fresno County is already home to a tremendous amount of innovation, diverse talent and great energy, which makes it a perfect fit for the New T-Mobile!\" said T-Mobile and New T-Mobile President Mike Sievert. \"Our new CECs will allow the New T-Mobile to expand the personalized service we give our amazing customers every single day as we continue to grow. We can't wait to be a partner in the revitalized Central Valley. We're really excited to join the greater Kingsburg community, add an amazing group of 1,000 employees to our Magenta family and get to work taking care of our customers!\"Kingsburg area CEC employees will benefit from the values that have made T-Mobile a company that is consistently recognized as a great employer year after year. The Un-carrier has earned nearly 60 national and local workplace awards in the last year alone, including Best Places to Work honors for parents, diversity, women, Hispanics, LGBTQ and more. T-Mobile's care centers were recognized on best place to work li...