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Sun Life recognized for innovative employee GenAI chatbot with 2024 CIO Award
Sun Life recognized for innovative employee GenAI chatbot with 2024 CIO Award Canada Ne...
About this update from Sun Life Financial Inc.
[{"type":"text","content":"\n \n \n \n Sun Life recognized for innovative employee GenAI chatbot with 2024 CIO Award\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n \n \n \n \n \n \n Canada NewsWire\n \n \n \n \n \n Secure chatbot empowers employees to safely experiment with GenAI\n \n \n Over 5,000 employees using the tool per week\n \n \n Propelled productivity and 229 per cent increase in use less than a year after launch\n \n \n \n \n \n \n \n \n \n \n \n \n TORONTO\n \n \n ,\n \n \n July 25, 2024\n \n \n /CNW/\n \n -\n \n Sun Life has been named a 2024 CIO Awards Canada winner for their Sun Life Asks GenAI chatbot. The CIO Awards Canada celebrate Canadian organizations and the teams within them that are using IT in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth, or improving relationships with customers. The award recognizes the tech world's most innovative organizations and accomplished leaders.\n \n \n Sun Life Asks is an internal GenAI chatbot that enables employees to find quick answers and general assistance with daily tasks. Housed within Sun Life's existing technology ecosystem, the tool performs tasks similar to chatbots available externally and can help with everything from summarization of text to organizing ideas for a presentation or even analyzing the purpose or sentiment of an article.\n \n \n \"GenAI is an important part of our digital transformation and we are committed to safely innovating and adopting emerging technology,\" said\n \n Laura Money\n \n , Executive Vice-President, Chief Information and Technology Innovation Officer, Sun Life. \"Our goal is to ensure that our employees have access to the benefits of a GenAI chatbot for work-related purposes, while keeping Client and company data safe. We're honoured that CIO Awards Canada has recognized Sun Life Asks as one of the most innovative projects for 2024.\"\n \n \n Sun Life Asks is helping employees develop skills for the future and in just eight short months since launch:\n \n \n \n Employees report saving minutes to hours each day on regu...