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SPS Commerce Fulfillment Delivers an ROI of 372 Percent According to Independent Research Firm Analysis
Study shows how full-service EDI drives productivity gains, delivering $1 million in benefits MINNEAPOLIS, Jan. 07, 2020 (GLOBE NEWSWIRE) -- SPS Commerce,
About this update from Sps Commerce, Inc.
[{"type":"text","content":"Study shows how full-service EDI drives productivity gains, delivering $1 million in benefits\nMINNEAPOLIS, Jan. 07, 2020 (GLOBE NEWSWIRE) -- SPS Commerce, Inc. (Nasdaq: SPSC), a leader in retail cloud services, today announced the release of a new Forrester Consulting Total Economic Impact™ study1 that quantifies the cost savings and business benefits of SPS Commerce Fulfillment, a full-service EDI solution. In the study, Forrester found that Peter Grimm, a leading hat manufacturer, achieved a return on investment (ROI) of 372 percent and business benefits of more than $1 million (present value of cost and benefit estimates given at an interest rate) after using Fulfillment for more than a decade.\n “SPS sought to quantify the value of our full-service solution by commissioning Forrester Consulting to perform a third-party ROI analysis with one of our customers,” said Mark O’Leary, chief marketing officer, SPS Commerce. “The results, including a 372 percent ROI from cost reductions, data quality improvements, shortened business cycles and automation, show the power that full-service solutions deliver to high-growth companies. Our solutions provide measurable value, as well as enable companies to offload many supply chain functions and focus more time on their core business.” The commissioned November 2019 study was conducted by Forrester Consulting on behalf of SPS Commerce and is titled “The Total Economic Impact™ Of SPS Commerce Fulfillment, A Full-Service EDI Solution.” In the study, Forrester details several cost savings and business benefits related directly to Peter Grimm’s use of SPS Commerce Fulfillment, including: No internal resources needed for EDI. Peter Grimm avoided hiring full-time staff to manage retailer changes and document processing by opting for a full-service EDI solution. Today, SPS experts monitor and manage the EDI operations on the customer’s behalf, a savings of $255,800/three-year benefit NPV. “The service and support that SPS offers is impeccable. Sales and customer service teams are available seven days a week, 24 hours a day, 365 days a year. It’s amazing to know that, if and when there is an issue, they are going to step in and take care of it,” said Trista Shute, Sales and Operations Manager at Peter Grimm. No order entry errors. The supplier avoided labor costs related to manual order entry and...