Business
SoundHound’s Amelia 7.0 Platform Delivers Agentic AI With Category Leading Voice Technology
Platform Marks Leap Forward with Smart AI Agents That Reason And Perform Complex Tasks With Humanlike Interactions SANTA CLARA, Calif.--(BUSINESS WIRE)--
About this update from Soundhound Ai, Inc.
[{"type":"text","content":"\nPlatform Marks Leap Forward with Smart AI Agents That Reason And Perform Complex Tasks With Humanlike Interactions\n\n SANTA CLARA, Calif.--(BUSINESS WIRE)--\nSoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today revealed that the latest version of its industry leading Amelia Platform allows businesses to harness the power of full, voice-enabled Agentic AI.\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250508842859/en/Businesses can use Amelia 7.0 to deploy voice-enabled AI agents to execute complex tasks as part of natural, humanlike interactions\nAmelia 7.0 is the only agent platform to equip enterprise-ready autonomous AI agents with category leading voice AI. SoundHound’s advanced speech recognition (ASR) works with low latency, exceptional natural language understanding, and includes enterprise tuning for optimal responses – allowing businesses to deploy voice-enabled AI agents to execute complex tasks as part of natural, humanlike interactions.\n\nThe platform is powered by a proprietary multi-process Agentic framework – branded Agentic+. This allows businesses to deploy fleets of goal-oriented AI agents capable of understanding, reasoning, and acting with an intimate knowledge of their enterprise across a variety of channels. The platform can handle complex user queries by orchestrating multiple AI agents — each with specific functions — to answer questions and resolve problems via text or voice without the need for human intervention.\n\nAgents built on Amelia 7.0 use the reasoning and planning skills of large language models (LLMs) but the platform enables businesses to define the specific knowledge and functions needed to execute a task. The platform also provides access to a library of business ready pre-sets that allow users to build AI agents to fully automate familiar tasks, like password resets and reorders. At all times, users can toggle seamlessly between programmed actions, deterministic flows, and third-party integrations to complete even complex, multi-stage processes.\n\nThe result is a next generation system that delivers efficient, informed, and intelligible interactions that customers love, that employees can use as a tool to improve their own productivity, and that businesses can use to drive better ma...