Business
SoundHound Announces First-of-its-Kind Voice AI Ordering Service for Restaurants and POS Integration With Square
Restaurant Voice Ordering Automation helps solve labor shortages and increases sales SANTA CLARA, Calif.--(BUSINESS WIRE)-- SoundHound AI, Inc.
About this update from Soundhound Ai, Inc.
[{"type":"text","content":"\nRestaurant Voice Ordering Automation helps solve labor shortages and increases sales\n\n SANTA CLARA, Calif.--(BUSINESS WIRE)--\nSoundHound AI, Inc. (“SoundHound”) (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced a first-of-its-kind service that will allow restaurants to automate the phone ordering process. SoundHound and Square, the globally trusted software, payments and hardware company, are partnering to integrate SoundHound's conversational AI phone ordering automation with Square’s point-of-sale (POS) systems.\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220519005355/en/SoundHound and Square are partnering to integrate SoundHound's conversational AI phone ordering automation with Square’s point-of-sale (POS) systems. (Graphic: Business Wire)\nWhen a customer calls into a restaurant to place an order, the SoundHound for Restaurants™ voice assistant immediately answers the call, takes the caller’s order, accepts modifications, and sends a confirmation to complete the payment. Callers can ask for what they want through a natural language interface powered by SoundHound's advanced conversational AI technology.\n\nSeamless integration and a simple four-step setup make SoundHound for Restaurants ideal for restaurant owners looking for cost-effective ways to handle the recent trends of increasing consumer demand for take-out orders and the impact of labor shortages. SoundHound’s voice assistant answers every call—even during peak hours—eliminating the busy signal, taking multiple orders simultaneously, and seamlessly processing the order and payment through Square’s POS system.\n\n\"At Square, we are seeing sellers leverage the latest technology to meet customer demand regardless of size or complexity,\" said Bryan Solar, Head of Restaurants, Square. \"Our partnership with SoundHound allows us to offer innovative and cost-effective solutions to restaurants working with small profit margins and facing multiple challenges—including the high cost of rapid labor turnover and shortages. This integration provides our sellers with the tools they need to offer a consistently high-level of customer service.\"\n\nTo get started, restaurant owners simply connect their Square POS to SoundHound for Restaurants, sync to the menu they want the vo...