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SoundHound AI’s Amelia Wins XCelent Advanced Technology 2024 Award for Retail Banking Solutions
The recently acquired conversational AI platform also achieves “Luminary” status in Celent rankings SANTA CLARA, Calif.--(BUSINESS WIRE)-- SoundHound AI,
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[{"type":"text","content":"\nThe recently acquired conversational AI platform also achieves “Luminary” status in Celent rankings\n\n SANTA CLARA, Calif.--(BUSINESS WIRE)--\nSoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its Amelia conversational AI platform has received the XCelent Advanced Technology 2024 Award from research and advisory firm Celent.\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241010806606/en/SoundHound's Amelia conversational AI platform has received the XCelent Advanced Technology 2024 Award, and achieved \"Luminary\" status, from research and advisory firm Celent. (Graphic: Business Wire)\nThe Celent report titled, “Retail Banking Intelligent Virtual Assistant Platforms,” recognizes Amelia as one of the highest-rated solutions among 10 retail banking intelligent virtual assistant platforms in both the Advanced Technology category and the Breadth of Functionality category. Additionally, Amelia’s high scores placed it in the “Luminary” category – Celent’s top rank within its Technology Capabilities Matrix – based on the sophistication and breadth of the company’s technology.\n\n“Celent’s evaluation includes an in-depth market analysis and close review of each platform’s capabilities,” said Robert Meara, Principal Analyst, Banking, of Celent. “Amelia stands out for its strong functionality and ongoing commitment to providing innovative solutions for the retail banking sector.”\n\nAmelia was highlighted for key strengths and differentiators, including:\n\n\nLongevity in market and longevity with Generative AI\n\n\nExtensive experience in conversational intelligent virtual assistant (voicebot) implementations\n\n\nWell-honed use of Generative AI for model development (Amelia builds Amelia)\n\n\nThe report described Amelia as “an undeniably tenured and capable conversational AI (CAI) specialist with the largest client base among vendors profiled in this report, when considering both banks and nonbanks. Moreover, Amelia’s longevity in so many tier 1 banks is testimony to its efficacy in an environment where switching vendors is commonplace.”\n\nAmelia is designed to support a wide range of retail banking needs – from local and community banks to regional institutions, credit unions, online banks, and enterprise-level ...