Business
SIXT Ranks #3 in J.D. Power 2025 North America Rental Car Satisfaction Study
FORT LAUDERDALE, Fla., October 14, 2025--SIXT USA, a subsidiary of Sixt SE – a global leader in premium mobility services – has been ranked #3 among 13 car rental companies evaluated in the J.D. Power 2025 North America Rental Car Satisfaction Study. SIXT achieved an overall customer satisfaction score of 711, surpassing the study average of 691 and representing a three-point increase in overall satisfaction compared to the previous year.
About this update from Sixt Se
[{"type":"text","content":"SIXT achieves No. 3 ranking in prestigious study for second straight year","length":73,"tagName":"p","attribs":{}},{"type":"text","content":"FORT LAUDERDALE, Fla., October 14, 2025--(BUSINESS WIRE)--SIXT USA, a subsidiary of Sixt SE – a global leader in premium mobility services – has been ranked #3 among 13 car rental companies evaluated in the J.D. Power 2025 North America Rental Car Satisfaction Study. SIXT achieved an overall customer satisfaction score of 711, surpassing the study average of 691 and representing a three-point increase in overall satisfaction compared to the previous year.","length":459,"tagName":"p"},{"type":"text","content":"This marks the second consecutive year the brand has ranked third overall, underscoring its popularity and commitment to consistently delivering exceptional service and elevated experiences for travelers across the U.S.","length":219,"tagName":"p"},{"type":"text","content":"The North America Rental Car Satisfaction Study examines the customer experience with rental car companies across seven core dimensions (in order of importance): ease of rental; pick-up/drop-off; level of trust; vehicle; staff; value for price paid; and digital tools. It is based on responses gathered from 8,263 business and leisure travelers who rented a vehicle at an airport location during the past year. The 2025 study was fielded from August 2024 through August 2025.","length":475,"tagName":"p"},{"type":"text","content":"Tom Kennedy, President, SIXT North America: "We are grateful to our customers for their continued trust in SIXT and for choosing us for their mobility needs. Achieving a #3 ranking for two straight years motivates us to continue aiming higher in serving our customers. It also reflects the dedication and hard work of our team members, whose commitment to providing an outstanding customer experience every day makes this possible."","length":442,"tagName":"p"},{"type":"text","content":"SIXT has distinguished itself in the competitive North America rental car market by offering an unparalleled customer experience that sets it apart from ordinary rent-car-companies: a premium fleet with the latest makes and models, outstanding customer service, and a seamless booking experience via SIXT.com and the SIXT app where customers can easily browse, select and reserve their ideal vehicle from a wid...