Business
Sinch Recognized in Gartner® 2025 Critical Capabilities for CPaaS
Sinch AB (publ) (XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, today announced it has been acknowledged in the 2025 Gartner® Critical Capabilities for Communications Platform as a Service (CPaaS) report. Sinch ranked #1 out of all evaluated vendors for both the Multinational Organizations and Video Use Cases.
About this update from Sinch Ab
[{"type":"text","content":"Ranked #1 for Multinational Organizations Use Case","length":50,"tagName":"p","attribs":{}},{"type":"text","content":"STOCKHOLM, Aug. 20, 2025 /PRNewswire/ -- Sinch AB (publ) (XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, today announced it has been acknowledged in the 2025 Gartner® Critical Capabilities for Communications Platform as a Service (CPaaS) report. Sinch ranked #1 out of all evaluated vendors for both the Multinational Organizations and Video Use Cases.","length":413,"tagName":"p"},{"type":"text","content":"The Gartner Critical Capabilities report, a companion to the Gartner Magic Quadrant for CPaaS, evaluates providers across five key use cases that matter most to enterprises integrating communications into digital transformation initiatives. Sinch reports strong performance, placing first or second in every evaluated use case. The company sees this as a clear reflection of the strength and flexibility of its platform to meet the evolving needs of global enterprises. This performance also highlights the strength and depth of Sinch's global communications infrastructure and continued product innovation, including the recently announced Sinch MCP and new MailGun Inspect solution.","length":703,"tagName":"p"},{"type":"text","content":""To us, The Gartner® recognition validates what our customers experience every day: that the future of enterprise communications isn't just about connecting channels, it's about making them intelligent," said Laurinda Pang, CEO of Sinch. "We've long led the way in supporting multinational use cases, helping organizations personalize at scale with AI-powered messaging, adapt in real-time with voice, and build trust through video. This ranking reflects our ability to deliver innovation without complexity, no matter the region, channel, or challenge."","length":586,"tagName":"p"},{"type":"text","content":"Recognized Strengths in Key Enterprise Use Cases:","length":49,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"#1 Ranking for Multinational Organizations Use Case Sinch was evaluated as a provider for multinational organizations, reinforcing its leadership in powering complex, cross-border communication strategies. With Sinch's global presence th...