Business
KONVERSATIONAL AWARDED SERVICENOW CRM PARTNER OF THE YEAR FOR THE AMERICAS REGION
Konversational, a global leading technology consultancy firm, has been named ServiceNow's 2026 CRM Partner of the Year (Americas), marking the company's first partner award in the region. The award highlights Konversational's work helping organizations unify customer interactions, automate case management and deliver proactive, personalized service experiences that drive measurable satisfaction and loyalty. The company has also secured seven new Product Line Achievements across the region, under
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[{"type":"text","content":"NEW YORK, March 9, 2026 /PRNewswire/ -- Konversational, a global leading technology consultancy firm, has been named ServiceNow's 2026 CRM Partner of the Year (Americas), marking the company's first partner award in the region. The award highlights Konversational's work helping organizations unify customer interactions, automate case management and deliver proactive, personalized service experiences that drive measurable satisfaction and loyalty. The company has also secured seven new Product Line Achievements across the region, underscoring continued momentum and focus on the US market.","length":611,"tagName":"p"},{"type":"image","alt":"ServiceNow Partner Award Winner 2026","displaySize":"","headline":null,"caption":"ServiceNow Partner Award Winner 2026","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":400,"url":"https://media.zenfs.com/en/prnewswire.com/b6ecd08750018020edda4cdb82ead51c"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/UL5P5RhvKLl5DsL.gw0daw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTcwNTtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/b6ecd08750018020edda4cdb82ead51c","width":400,"height":400}},"href":"https://mma.prnewswire.com/media/2928237/Konversational_Award.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Founded over six years ago, Konversational has advanced through the ServiceNow Partner ecosystem and has held Elite Partner status for Consulting and Implementation for more than four years. Konversational is also the first Elite Partner globally to be recognized as a Validated Practice for Advanced Customer Experience and Now Assist for Customer Service Management.","length":368,"tagName":"p"},{"type":"text","content":"Konversational has consistently delivered strong outcomes for clients, achieving a Customer Satisfaction (CSAT) mark of 4.7 out of 5.0 across 40 deployments, placing it among the highest performers in the ServiceNow ecosystem. It recently picked up the Best Lead Generation Campaign at the ServiceNow Partner Marketing Awards, further boosting its credibility with potential clients in the US market and visibility across the ServiceNow ecosystem.","length":447,"tagName":"p"},{"type":"text","content":""Our partners are essential to how ServiceNow wins, and Konversational is a great example of what makes our partn...