Business
ServiceMaster Names Kim Scott President of Terminix Residential
MEMPHIS, Tenn.--(BUSINESS WIRE)-- ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential services to residential and commercial
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[{"type":"text","content":" MEMPHIS, Tenn.--(BUSINESS WIRE)--\nServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential services to residential and commercial customers in the termite, pest control, cleaning and restoration markets, today announced Kim Scott has joined as president of Terminix Residential.\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20191204005279/en/ServiceMaster (NYSE: SERV), a leading provider of essential services to residential and commercial customers in the termite, pest control, cleaning and restoration markets, today announced Kim Scott has joined as president of Terminix Residential. (Photo: Business Wire)\n\n“While we have made significant strides in our residential pest control business, much remains to be accomplished to consistently deliver unparalleled customer experiences,” said Nik Varty, ServiceMaster chief executive officer. “We have systematically improved our NPS scores, customer retention and are steadily gaining traction in driving organic growth. We have embarked on a bold journey to implement a powerful Salesforce information systems platform, are rolling out our cleansheet initiatives and transforming our organization toward a servant-led leadership culture. To deliver on consistency in our operational excellence path, we are happy to announce that Kim Scott will be joining us as the Terminix Residential president. Our organization will benefit greatly from Kim’s leadership and experience in driving a customer-first culture change, enhancing productivity and increasing our focus on growing recurring high-margin product lines.”\n\n\nScott joins the company from Rubicon Global, a venture-backed technology company that provides waste, recycling and smart cities solutions to businesses and governments worldwide. After serving on the board of directors for three years, Scott stepped in to the role of president to support the company in advancing its mission to end waste.\n\n\nPrior to Rubicon, Scott was president of CHEP North America, a division of Brambles Limited, for four years, where she was responsible for the $2.3 billion supply chain logistics company providing reusable unit load equipment to some of the world’s largest manufacturing and retail companies. During her time leading CHEP, she delivered improved business perfor...