Business
Rocky Mountain Chocolate Factory Names Kelsey Smith Flagship Operations Manager
Durango, Colorado--(Newsfile Corp. - November 15, 2022) - Rocky Mountain Chocolate Factory, Inc. (NASDAQ: RMCF) (the "Company," "we" or "RMCF"), a leading
About this update from Rocky Mountain Chocolate Factory, Inc.
[{"type":"text","content":"Durango, Colorado--(Newsfile Corp. - November 15, 2022) - Rocky Mountain Chocolate Factory, Inc. (NASDAQ: RMCF) (the \"Company,\" \"we\" or \"RMCF\"), a leading manufacturer and international franchiser of gourmet chocolates and other confectionary products, today announced the appointment of Kelsey Smith as Flagship Operations Manager.\nSmith will be responsible for converting the Company's Durango, CO store into a flagship operation representing the best in products, customer service, and overall store operations. She will work closely with RMCF colleagues representing all aspects of the business, including operations, marketing, business development, franchise support, and training.\n\"It is both exciting and proper to undertake this important effort in our hometown of more than 40 years,\" said Andrew Ford, the Company's Vice President - Sales & Marketing. \"Durango is a beautiful city that enjoys a vibrant business community. That Kelsey grew up here makes it even more exciting. We expect the changes we invest in and the outcomes we experience here to make invaluable, Company-wide contributions to our future growth and customer value proposition.\"\nSmith first developed a love for the RMCF brand when she toured the factory as an elementary school student and saw the chocolatiers handcrafting treats from scratch in the Company's famous copper kettles. She joined the Company as a store manager in 2015, following graduation from Fort Lewis College in Durango. She was promoted to Field Consultant in 2017, and most recently served as Customer Service Manager.\n\"There is something special about the Durango community and the role RMCF plays here. I learned early on that keeping our stores fresh, appealing, and 'customer-centric' drives loyalty and growth,\" Smith said. \"As Flagship Operations Manager I am delighted to again spread joy to our loyal customers here in Durango, as well as assist with franchise support and training.\"\nAbout Rocky Mountain Chocolate Factory, Inc.\nRocky Mountain Chocolate Factory, Inc., (the \"Company\"), ranked number one on Newsweek's list of \"America's Best Retailers 2022\" in the chocolate and candy stores category and headquartered in Durango, Colorado, is a leading international franchiser of gourmet chocolate, confection and self-serve frozen yogurt stores and a manufacturer of an extensive ...