Business
Rimini Street Expands Scope of Rimini Support™ for Daekyo to Include Both Oracle and SAP Products Based on Proven Business Impact and Outcomes
Daekyo funds and staffs next generation sales management system project with the cost and labor resources saved by switching Oracle and SAP annual software
About this update from Rimini Street, Inc.
[{"type":"text","content":"\nDaekyo funds and staffs next generation sales management system project with the cost and labor resources saved by switching Oracle and SAP annual software support to Rimini Street\n\n LAS VEGAS--(BUSINESS WIRE)--\nRimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced Daekyo, South Korea’s leading education service, has expanded their Rimini Support™ services from an initial scope of Oracle products to now include their SAP products as well.\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230404005032/en/After achieving proven business impact and outcomes with Rimini Street’s solutions, Daekyo expands scope of Rimini Street’s services. (Photo: Business Wire)\nDaekyo is a leading education company in Korea that created a groundbreaking learning method that is tailored to the ‘eye level (Noonnoppi)’ of each child with one-on-one visiting learning system. It is realizing its vision of becoming the world's largest school by providing lifelong education services that cover all generations, from children to seniors.\n\nRimini Support Solves Budget and Vendor Support Challenges for Daekyo\n\nSince 2018, Daekyo has successfully leveraged Rimini Support for its Oracle Database landscape, and continues to enjoy the vastly improved quality, speed and focus of service. For Daekyo, the following Rimini Support solution attributes were most beneficial:\n\n\nAn assigned, named, local Primary Support Engineer (PSE) with an average of 20 years of experience, backed by a global team of hundreds of expert functional and technical engineers\n\n\nService Level Agreements with guaranteed 10-minute response time, available 24/7/365\n\n\nGuaranteed minimum of 15 additional years of support without requiring costly, labor-intensive, low value upgrades or migrations\n\n\nSavings of up to 90% on total support costs to better focus resources on innovation and strategic initiatives\n\n\n“A significant share of the company’s IT budget was allocated towards the maintenance of our Oracle and SAP enterprise software, and we constantly worried about the stability of our technical support system as well as the technic...