Business
REPAY Hires Erik Skinner as Senior Vice President of the Mortgage Vertical
With extensive experience in the mortgage servicing industry, Skinner brings a wealth of knowledge in developing exceptional customer experiences
About this update from Repay Holdings Corporation
[{"type":"text","content":"\nWith extensive experience in the mortgage servicing industry, Skinner brings a wealth of knowledge in developing exceptional customer experiences\n\n ATLANTA--(BUSINESS WIRE)--\nRepay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced the addition of Erik Skinner as Senior Vice President, Mortgage Vertical Executive. In his new role, Skinner will focus on enhancing REPAY’s mortgage offerings through business development opportunities and strategic product development.\n\nThroughout his career, Skinner has worked in a number of roles across the mortgage servicing industry, arming him with expert knowledge of all parts of the sector. Prior to joining REPAY, Skinner served as Senior Vice President, Servicing Product Strategy Director, at Black Knight, Inc., where he was responsible for MSP and back-office customer experience modernization. Before Black Knight, Skinner served as Senior Vice President of Performing Mortgage Servicing at Fifth Third Bank, after serving as Vice President of Customer Advocacy at PHH. Skinner also served in various roles at ING DIRECT and Capital One, including Head of Loan Processing, Head of Loss Mitigation, Head of Customer Experience, and Regional Head of Default Servicing. Additionally, as the founder of Skyfire Advisory, Skinner worked with several leading mortgage servicing providers to better understand the impact of the pandemic and how in-house servicing could provide an enhanced customer experience.\n\n“Erik joins us with vast experience working in the mortgage servicing industry throughout different times in the market,” said Mike Jackson, COO, REPAY. “With Skinner’s deep knowledge of the space and his unique product perspective, along with our client-centric approach to developing solutions and delivering results, we’re excited to have our mortgage servicing business enter new heights.”\n\n“As the mortgage servicing industry continues the digital transformation to drive a more frictionless consumer experience, REPAY is uniquely positioned with the financial technology solutions to deliver and support a superior payment experience,” said Erik Skinner. “It’s an exciting time to be in both the payments and mortgage servicing industries, as customers and regulators are demanding greater transparency, increased functiona...