Business
Genesys Systems Renews a 3 Year Contract with ViewCentral LMS for Customer and Partner Training Management
Genesys Systems Renews a 3 Year Contract with ViewCentral LMS for Customer and Partner Training Management.
About this update from Rainmaker Systems Inc
[{"type":"text","content":"\n \n Rainmaker Systems, Inc., DBA ViewCentral (OTC Pink: VCTL), a leading \n provider of external, for-profit, web-based learning management \n solutions, reports that Genesys Systems has renewed its contract for the \n ViewCentral learning management system (LMS) to help manage its global \n customer and partner training program.\n \n \n Genesys is the market leader in omnichannel \n customer experience (CX) and contact center solutions \n in the \n cloud and on-premises. Genesys helps brands of all sizes make great \n CX great business. The Genesys \n Customer Experience Platform powers optimal \n customer journeys consistently across all touchpoints, channels and \n interactions to turn customers into brand advocates. Genesys is trusted \n to orchestrate more than 100 million digital \n and voice interactions each day by over 4,500 customers \n located in 80 countries.\n \n \n “We have been using the ViewCentral Learning Management System since \n 2003 for our customer and partner training needs. We still find \n tremendous value in the platform due to its strong focus on external \n training, allowing us to better manage our global training business. Its \n ability to create custom portals on the fly and manage training units is \n unparalleled in the LMS marketplace,” said Marc Sodano, Vice President \n of Genesys University.\n \n \n \"We are very proud to have a client such as Genesys using our platform \n for this length of time. They have been a great company to work with and \n we look forward to supporting them with their training needs in the \n coming years,” said Terry Lydon, Chief Executive Officer of Rainmaker \n Systems. “ViewCentral allows companies like Genesys to run a global \n training business much more effectively, with support for languages, \n currencies, payment methods and taxation,” added Mr. Lydon.\n \n \n For more information on ViewCentral, please visit www.viewcentral.com.\n \n \n About ViewCentral\n \n \n ViewCentral is a learning management solution provider to organizations \n of all sizes across the technology, financial services, biosciences, \n human resources, and consulting industries, among others. ViewCentral’s \n Learning Management System allows organizations to monetize and \n facilitate the delivery of ...