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Insure.com Reveals 2021's Best Home Insurance Companies: Surveying 2,800+ Consumers

Policyholders choose excellent customer service over policy discounts in the latest survey FOSTER CITY, Calif., Feb. 4, 2021 /PRNewswire/ -- Insure.com, a

articleQuinstreet, Inc.February 4, 20213/company/quinstreet-inc/news/insurecom-reveals-2021s-best-home-insurance-companies-surveying-2800-consumers-2021
Insure.com Reveals 2021's Best Home Insurance Companies: Surveying 2,800+ Consumers

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[{"type":"text","content":"Policyholders choose excellent customer service over policy discounts in the latest survey\n\n\nFOSTER CITY, Calif., Feb. 4, 2021 /PRNewswire/ -- Insure.com, a comprehensive consumer insurance guide, releases its ninth annual survey detailing the most outstanding home insurance companies for 2021. Companies offering excellent customer service at reasonable prices rank on top. \n\n \n \n \n \n \n \n\n \nThe survey finds the top home insurance companies rank best overall by scoring well in all metrics measured, primarily in the areas of customer service, claims processing and price. Additionally, the top-rated companies show at least 90% of policyholders surveyed plan to renew with them. Findings indicate customers care more about claims handling and customer service than receiving big discounts.\n The five highest-ranking auto insurance companies for 2021 are:\nState Farm American Family Liberty Mutual Allstate AIG (American International Group)The complete study is available for review: Best home insurance companies for 2021.\n\"Prices are easy to check and compare, but policyholders say what's most important to them is excellent customer service,\" says Penny Gusner, senior analyst for Insure.com. \"Customer service is the number one reason why customers stay with their company.\"\nHomeowners look for different features beyond standard home coverage. Insure's team of experts put more than 35 years of combined industry experience to work and looked deeper at the survey data. Reviewers also evaluated the best companies according to specific homeowner profiles to provide valuable insight for consumers to compare and find the best home insurance for them.\n Top companies by homeowner specific profiles are: \nBest overall: State Farm Best for customer satisfaction: American Family Best for price: Travelers Best for discounts: Farmers Best for auto insurance bundles: Nationwide Best for military: USAAInsure performs this research using one of the most unique, up-to-date, annual analyses of member satisfaction. Home insurance companies with the most market share in the nation are ranked on customer service, cost, claims service, whether policyholders plan to renew, whether policyholders would recommend the carrier, and finally, the website and/or apps' usefulness.\n\"We conduct this research to help consumers find a home insurance com...

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