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Quarterhill Subsidiary, ETC, to Deliver Back Office System for the 405 Express Lanes in Orange County as part of WSP USA Team
Quarterhill Subsidiary, ETC, to Deliver Back Office System for the 405 Express Lanes in O...
About this update from Quarterhill Inc
[{"type":"text","content":"\n \n \n \n Quarterhill Subsidiary, ETC, to Deliver Back Office System for the 405 Express Lanes in Orange County as part of WSP USA Team\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prntac{\nTEXT-ALIGN: CENTER\n}\n \n \n \n \n \n \n Canada NewsWire\n \n \n \n \n \n WSP\n \n USA\n \n and ETC will implement an advanced back-office system and customer\n \n service operations for the new I-405 Express Lanes in\n \n Orange County, California\n \n \n \n \n \n TORONTO\n \n ,\n \n Jan. 31, 2022\n \n /CNW/ - Quarterhill Inc. (\"Quarterhill\") (TSX: QTRH) (OTCQX: QTRHF), announces that on\n \n January 14, 2022\n \n , Orange County Transportation Authority (OCTA) signed a contract awarding Back Office System and Customer Service Center Operations Services for the 405 Express Lanes in\n \n Orange County\n \n to WSP\n \n USA\n \n . Electronic Transaction Consultants, LLC (ETC), a Quarterhill company, is a major subcontractor to WSP\n \n USA\n \n on this project. The subcontract, valued at\n \n US$49.3 million\n \n , is for the initial term of up to nine (9) years, with options to extend it by up to five (5) years, and subject to customary terms and conditions.\n \n \n ETC is proud to be part of a team of industry leaders assembled by WSP\n \n USA\n \n to offer superior operating services for OCTA customers. This strategic partnership pairs ETC's leading cloud-enabled Back Office System (BOS) and back-office operations with the nation's premier provider of services for highway customer service centers. As a major subcontractor on this project, ETC will provide the tolling application of the BOS and related maintenance and services during operations. ETC will also oversee subcontractors performing other operations and services, such as lockbox, mailing and printing, merchant services, and more.\n \n \n ETC's solution is designed to maximize self-service and customer service representative (CSR) productivity, reduce turnaround times, and give OCTA personnel insight and access to configuration and process management. The new system will facilitate streamlined billing, user-friendly website...