Business
Electronic Transaction Consultants Goes Live with its Ohio River Bridges Toll Services
Electronic Transaction Consultants Goes Live with its Ohio River Bridges Toll Services ...
About this update from Quarterhill Inc
[{"type":"text","content":"\n \n \n \n Electronic Transaction Consultants Goes Live with its Ohio River Bridges Toll Services\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n \n \n \n \n \n \n Canada NewsWire\n \n \n \n \n \n \n Milestone marks the completion of the system development phase and the commencement of the toll operations phase.\n \n \n \n \n ETC now manages ORB's customer service centers and back-office system.\n \n \n \n \n ORB's toll system supports economic development, propelled by safer and more efficient travel throughout the area.\n \n \n \n \n New, locally based call center.\n \n \n \n \n \n \n TORONTO\n \n \n ,\n \n \n Sept. 7, 2023\n \n \n /CNW/ - Quarterhill Inc. (\"Quarterhill\" or the \"Company\") (TSX: QTRH) (OTCQX: QTRHF), a leading provider of tolling and enforcement solutions in the Intelligent Transportation System (\"ITS\") industry, announces that the transfer of the Louisville-Southern Indiana Ohio River Bridges – RiverLink Project' (\"RiverLink\") back-office toll operations to the Company's wholly-owned subsidiary, Electronic Transaction Consultants (\"ETC\"), is now complete. ETC assumed management of RiverLink's customer service centers and back-office system on\n \n September 1, 2023\n \n .\n \n \n The RiverLink toll system, operated by the Kentucky-Indiana Joint Board, consists of three bridges that span the Ohio River, connecting\n \n Louisville, Kentucky\n \n , and\n \n Southern Indiana\n \n . In\n \n July 2021\n \n , ETC was awarded a 10-year contract with RiverLink that includes three years for system design and implementation and seven years for toll service operations. The contract also includes two optional three-year renewal periods.\n \n \n ETC is providing RiverLink with riteHorizon™, its full-suite of tolling enterprise back-office solutions. riteHorizon capabilities include account management, customer relationship management, an online customer service center, reporting and analytics. Monitoring and maintenance tools are also a key part of riteHorizon to ensure high availability and customer billing accuracy.\n \n \n ETC has partnere...