PSEG - J.D. Power 2025 Business Electric East Large Segment Customer Satisfaction Rankings: We're #1 & #2

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[{"type":"text","content":"PSEG Long Island and PSE&G earn the top rankings for customer satisfaction in the East Large Segment of the J.D. Power 2025 Electric Utility Business Customer Satisfaction Study","length":181,"tagName":"p"},{"type":"text","content":"NEWARK, NJ / ACCESS Newswire / December 15, 2025 / Originally published on PSEG NewsRoom","length":88,"tagName":"p"},{"type":"text","content":"PSEG Long Island and Public Service Electric & Gas, New Jersey's largest utility, were the two highest ranked utilities in customer satisfaction among large electric utility business customers in the East, according to the J.D. Power 2025 Electric Utility Business Customer Satisfaction StudySM. PSEG Long Island took the #1 spot, capping off an 11-year rise from the bottom of the survey rankings when PSEG took over operation of the electric grid in 2014, making it the most most-improved electric service provider in the nation. Meanwhile, PSE&G received the #2 ranking, rising from the #5 spot in 2024.","length":618,"tagName":"p"},{"type":"text","content":"Ralph LaRossa, PSEG chair, president and CEO, congratulated both the PSEG Long Island and PSE&G teams for their recognition by J.D. Power, noting the achievements were earned through collaboration, trust, and shared commitment to serving our customers.","length":256,"tagName":"p"},{"type":"text","content":""It's also a testimony of the power and strength of the PSEG brand, which stands for a proud tradition of providing safe and reliable energy to customers since 1903," said LaRossa. "A tradition that the workforces on Long Island as well as in New Jersey embody every single day."","length":303,"tagName":"p"},{"type":"text","content":""These collective results reflect the value of PSEG and our continued focus on delivering exceptional customer service," said Kim Hanemann, PSE&G President and Chief Operating Officer. "We thank our business customers for trusting us to meet their evolving energy needs."","length":295,"tagName":"p"},{"type":"text","content":"J.D. Power surveyed 18,132 business customers nationwide. The "Large East" category of the study includes major electric utilities operating in Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island...

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