Business
The City of Pleasanton Chooses Progress for Enterprise-Grade Network Monitoring with Integrated Log Management
City monitors over 200 infrastructure devices more effectively and recoups hours in lost productivity with Progress WhatsUp Gold BEDFORD, Mass., Jan. 11, 2022
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[{"type":"text","content":"City monitors over 200 infrastructure devices more effectively and recoups hours in lost productivity with Progress WhatsUp Gold BEDFORD, Mass., Jan. 11, 2022 (GLOBE NEWSWIRE) -- Progress (NASDAQ: PRGS), the leading provider of products to develop, deploy and manage high-impact applications, today announced that the City of Pleasanton, Calif., has chosen the award-winning network monitoring software, Progress® WhatsUp® Gold, to upgrade its network management system with integrated log management, making it easier than ever to find and troubleshoot problems quickly. Located in Alameda County, California, the City of Pleasanton (population 80,617) is a suburb in the East Bay region of the Bay Area. Pleasanton’s IT team plays a vital role in ensuring these mission-critical functions operate smoothly, from city hall to the police station and to the fire department. For instance, in order to improve the security of the city’s expansive network infrastructure, the five-person Pleasanton IT team tried to use log data from its networked devices to identify deviations. However, the syslog tool used to analyze these collected logs wasn’t equipped to do the job effectively, causing hours of unnecessary manual work. For the Pleasanton team, the release of WhatsUp Gold 2021 came at the perfect time. It introduced intuitive, integrated log management capabilities for tracking and alerting on syslog and Windows log events, enabling the IT team to monitor, filter, search and alert on logs for every device in their network while also watching for meta trends, such as log volume changes. “Log management is an integral part of monitoring and network security. WhatsUp Gold 2021’s integrated log management has been a game changer for us, making it easier than ever to find and troubleshoot problems quickly,” said Christopher Gerochi, IT Coordinator II, City of Pleasanton. “With network monitoring software and log management in one place, we have all the information we need at our fingertips so we can act instantly.” Monitoring more than 200 infrastructure devices and 1,200 endpoints with WhatsUp Gold 2021 enabled the city’s IT team to: Uncover hidden network problems: Having the status of the entire network accessible in one place has enabled the Pleasanton IT team to find issues that haven’t been reported, preventing them from growing into more cons...