Business
Pega Launches Crisis Response Solutions Portfolio to Help Organizations Quickly Adapt to the Impact of COVID-19
New set of 18 industry solutions help solve today's urgent challenges and establish tomorrow's digital business foundation CAMBRIDGE, Mass., April 14, 2020
About this update from Pegasystems Inc.
[{"type":"text","content":"New set of 18 industry solutions help solve today's urgent challenges and establish tomorrow's digital business foundation\n\n\nCAMBRIDGE, Mass., April 14, 2020 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today announced the launch of its Crisis Response Solutions Portfolio to help organizations solve urgent challenges resulting from the COVID-19 crisis. The portfolio contains 18 rapidly deployable solutions that help businesses overcome a range of unpredictable issues they are facing during the pandemic – such as surges in customer inquiries, policy exceptions requests, new emergency regulations, and changing claims requirements. \n\n \n \n \n \n \n \n\n \nThe massive societal shift caused by COVID-19 has forced public and private organizations to try to change how they operate overnight. The crisis has relentlessly exposed new issues that need quick solutions while magnifying old ones from failed or incomplete digital transformation initiatives. \nPega quickly developed the crisis response solutions portfolio based on direct client needs and challenges they are facing as a result of the global pandemic. These practical, fast-to-deploy solutions not only provide fast relief to crisis-induced problems, they also help build and expand on DX efforts for the future. This ensures these solutions deliver high-impact results now and aren't just quick fixes that become technical debt later. \nAvailable today, the crisis response solutions portfolio includes solutions to the following industry crisis challenges:\nFinancial Services\nTriaging urgent customer requests Streamlining small business loans Making crisis-based loan concessionsInsurance\nResponding to urgent email volumes faster Proactively retaining policyholders Staying resilient in a crisis and beyondHealthcare\nAutomating member and patient inquiry response Keeping your workforce safe and healthy Streamlining claims processingCommunications & Media\nDigital scheduling for deferred payments Improving customer service through digital channels Retaining customers with personalized offersGovernment\nHelping constituents access crucial benefits Making new grants now and into the future Keeping programs current and compliantManufacturing\nCollaborating to solve supply chain disruption G...