Business
Pega Infinity '23 Enhanced with New AI and Automation Capabilities to Power the Autonomous Enterprise
Innovations will help enterprises accelerate development, optimize processes, and create effortless experiences for employees and customers LAS VEGAS, June
About this update from Pegasystems Inc.
[{"type":"text","content":"Innovations will help enterprises accelerate development, optimize processes, and create effortless experiences for employees and customers\nLAS VEGAS, June 12, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced at the PegaWorld® iNspire annual conference the latest edition of its Pega Infinity™ software suite with new features that will accelerate low-code development, continuously optimize existing processes, and create effortless experiences for employees and customers alike. These new capabilities will help organizations on their path toward becoming an autonomous enterprise so they can innovate faster, increase productivity, and personalize customer experiences while reducing costs and manual work. \n\n \n \n \n \n \n \n\n \nIn times of economic disruption, organizations are challenged with cutting costs while also innovating to meet industry and customer needs. Enter the concept of the autonomous enterprise, which unifies AI and automation to help organizations become more self-optimizing to drive maximum efficiency and effectiveness. New capabilities in Pega Infinity '23 – Pega's flagship software suite empowering organizations with AI-powered decisioning and workflow automation capabilities – will help organizations unlock new levels of intelligence and autonomy.\nPega previously announced Pega GenAI™, which will provide a set of 20 new generative AI-powered boosters across Pega Infinity '23 to make it even easier, faster, and more powerful to use. Pega's approach will help organizations leverage the power of generative AI while building controls, governance, and auditing to keep humans in the loop. Pega GenAI will offer a secure, plug-and-play architecture that will allow for low-code development of AI prompts, the ability to infuse generative AI functions into workflows, and the freedom to swap in different large language models. This approach will help users drive value from generative AI now and into the future.\nIn addition to new generative AI-powered boosters, Pega Infinity '23 will also include updates to Pega Platform™, Pega Customer Decision Hub™ , and Pega Customer Service™. Highlights include: \nDevelop applications faster and intelligently route work to accelerate innovation and productivity \nR...