Business
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Latest innovations in Pega's software bring a new level of intelligence to low code, helping users increase productivity and make better decisions CAMBRIDGE,
About this update from Pegasystems Inc.
[{"type":"text","content":"Latest innovations in Pega's software bring a new level of intelligence to low code, helping users increase productivity and make better decisions\nCAMBRIDGE, Mass., Oct. 18, 2022 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced the latest edition of its Pega Infinity™ software suite to help transform how organizations quickly deploy apps, create smarter workflows, and deliver better experiences for employees and customers. New features empower brands with enterprise-wide AI that works behind the scenes to increase efficiency, speed innovation, and improve customer interactions for optimal results.\n\n \n \n \n \n \n \n\n \nMany consider AI technology reserved for data scientists – or worse, turn it into market hype that fails to meet expectations. However, deployed pragmatically, AI can be a transformative tool for employees across an enterprise, improving end-user experiences and helping low-code developers build better apps. Combining AI with automation in a common platform helps employees improve productivity and make better decisions that lead to optimized customer engagement outcomes, more innovation, reduced costs, and improved business performance.\nPega has further infused intelligence across its leading low-code AI-powered decisioning and workflow automation capabilities so all users – from back-office operations to developers, to customer-facing advisors and service reps, to customers themselves – benefit from real-time AI guidance. And because Pega's AI models constantly learn and evolve, these benefits increase over time.\nAvailable now, Pega Infinity 8.8 includes enhancements to Pega Platform™, Pega Customer Decision Hub™ , and Pega Customer Service™ that enable businesses to:\nEnhance the use of AI by business users and IT professionals across apps and workflows with new Pega Platform features including:\nDeveloper Assistant Panel, part of Pega's App Studio, which provides AI-driven recommendations to developers as they build apps and workflows. Developers of all skill levels can build better with information and educational tools to improve knowledge, encourage use of best practices, and promote collaboration. Citizen developers benefit from an assistant panel that provides contextual recommendations to help...